The facilities appear to be old. Lights are broken. The room is too dark, the bed is so high. The pool looks nice but didn’t try. The staff is nice in general, especially Jesse.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Marlon
Marlon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Unsatisfactory
There should be an elevator for the level the room was on . There was hair in the bath towels and a roach in the living area with large un sweeped areas under the sofa. Very stuffy old and not worth the cost.
Toya
Toya,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Akasha
Akasha,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 25 日
Poor Manager. Must have been swindled too often.
Robert
Robert,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Wonderful nice area. New Orleans is always a fun time.
Joseph
Joseph,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Dzondria
Dzondria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Greatness
Terrific , discreet, excellent
Taza
Taza,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
It was amazing staying here.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
To the ownership/management…
1-bathroom floors were not cleaned—I was there five nights.
2-I had to ask the office for towels or soap on several days.
3-The water does not go to the shower head completely when pulling the lever. Half of the water stays below.
4-I think the showers should have grab-bars installed—especially for us older folks.
This could become a liability issue with the hotel.
5-The television remote was not working properly or maybe the hotel doesn’t provide the “guide” on the remote or any other feature on it-except volume and going from channel to channel a click at a time are the only two things working!
THIS WAS THE THIRD TIME I STAYED AT MAISON EVER SINCE PRYTANIA PARK HOTEL CLOSED WHERE I STAYED FOR FIFTEEN YEARS.
I’m a frequent visitor to New Orleans—at least three or four times per year. I would like to continue staying at MAISON ST. Charles. I like the area and as I mentioned I stayed at Prytania Park for many years.
Clearing up the above problems would certainly keep me returning.
Feel free to communicate with me to let me know how you might be responding to the above problems. I would be interested in finding out.
Have a good evening and I look forward to hearing from you…
Felix
Felix,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Good location, dirty hotel room.
The hotel is average, as expected. The staff was mostly very friendly. The hotel room was dirty. The floors were not cleaned from the last visitor and were never even swept the entire stay. The towels were not replaced once. The shower was not cleaned once. They took the soap from the counter but did not replace. I had to go ask for toilet paper at 10:30pm because no additional toilet paper was replaced the entire stay - and the staff seemed put out by this request. It was clear that the staff came in, made the bed, and left.
Christopher
Christopher,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Myrna
Myrna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Eileen
Eileen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 8 日
Frustrated with Cleaning
The gym was discusting, no idea the last time it had been cleaned. No available wipes to clean equipment after usage.
Very dusty room, layer of dust on top of Kleenex box. Not sure if walls in bathroom have ever been cleaned.
The staff is what saves this place = so kind.
Sara
Sara,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
John
John,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
New Orleans stay
The stay was really good. And the location was perfect! A couple little things that weren't horrible. The window above the door wasn't covered, so the light from outside csme through. The water temps were hard to regulate.
Cary
Cary,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
James
James,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Me and my wife truly enjoy ourselves the staff is amazing
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
Good Price, Great Location!
Fairly priced stay near the Port of New Orleans. Good parking options and I enjoyed the safety of the gated-type grounds. Pool and spa were nice.
Misti
Misti,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
The room was comfortable and clean. Thought it was weird the air conditioner was under the table but not a big issue. About 2 blocks from the trolley so no need to drive anywhere. We parked on the street which saved 25 dollars a day.