I will start with the things that are positive. Most of the front staff was incredibly kind speedy and helpful. The beds were very comfortable and it was nice to have a decent size room even though the bathroom was very very tiny. Now let's go to the cons. The double beds were a bit of an issue for us, we had multiple bugs in our room at different times during our five day trip, the bathroom was incredibly tiny and difficult to maneuver in even for our 10-year-old. The gym had two out of the four machines out of service, which was incredibly frustrating, especially when there was no warning of that. I did feel like they kind of nickel and dime you in regards to using the safe or having clean crew come by.
Though the person who checked was incredibly thorough, they were also very much do you want this? Do you want this? Do you want this? Making you feel like you are either paying extra fees or aren't prepared.
The location is great in regards to the convention center, but a little bit farther for a walk from Disney then we would've liked.