Front desk staff was amazing. Rooms were sub-par: towels were wet, room was very hot (never got below 75 degrees), poor lighting, ceiling in bathroom falling apart, shower messed up, no toilet paper. You can tell the facility is under renovation, which is great. The front and the lobby look great, but the rest is not great. Hopefully once Reno is done, it will be much better. Elevator was also very scary.