I wish I have chance to visit the hotel but I didn't due to booking mistake.
The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.
HuanYu
HuanYu,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Calum
Calum,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
All round good.
Overall good. Slight gripe with the spa, paying for 2 hours when you get 1.5 and some facilities closed seems a little unreasonable. Welcome cookie a lovely touch.
Breakfast was ok, but there was alot missing that wasn’t being topped up to meet demand.
Carla
Carla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
MIN
MIN,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
really nice hotel, very clean and staff very friendly. The bar area / restaurant lacked atmosphere but this was the only thing negative about the place. We will be back soon
Louise
Louise,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Family get away
Room was ok but it was situated right beside double doors and the room shuddered every time this door was left to bang shut! Didnt like the fact we had to pay extra to use the swimming pool this should be included in the price of the room. Food was excellent but drinks very expensive.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Grace
Grace,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Not a fair deal
Loved the hotel and staff were great. My only gripe is after booking a non-refundable room, the hotel contacted to stay that we would have to pay a further £20 per person should we will to use the pool! I could understand if we wanted to treatments but surely guests should have access to the pool during certain hours if staying at the hotel!
Hugh
Hugh,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
karen
karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Nina
Nina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Comforting
Lovely hotel very friendly,
Good food, staff are very accommodating,
Great place to relax and spa facilities looked very good even thouh i didnt get to try it out...
Stuart
Stuart,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Larry
Larry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Beds not comfortable or pillows. No cups to have water in spa or bags to put wet swimwear in
Janine
Janine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
shivvani
shivvani,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Andy
Andy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Amazing stay.
Had an amazing night with my partner for her birthday. The room was impeccable as were all of the staff with whom we interacted with. The breakfast was phenomenal, have to say the best cooked breakfast I've ever had. The scrambled eggs are soo tasty. But yes, a very pleasant and enjoyable evening in a an amazing room. I would definitely recommend and will definitely be returning in the future.
Tom
Tom,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Colin
Colin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Underwhelming
Underwhelming rooms, confetti on floor leaking toilet. Disappointed for the price.
Colin
Colin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
Nice Hotel
Lovely room, not so nice view of some kind of plant room, couldn't have window open because of the noise from it, lovely breakfast, plenty of choice and hot. Thought the £20 changed for using pool excessive, so didn't use it. Would stay again
Eilian
Eilian,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Overnight stop after business function
I was working at a function at the hotel in the evening so booked a room with finishing late. Check in was efficient with welcoming staff and a gift. Room was spacious and clean although lack of bedside power points would have been better. Good nights sleep in comfortable bed. Great buffet breakfast in the morning and although hotel was fairly busy staff kept topping up food.
Timothy
Timothy,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 2 日
Solid Eggs
The rooms were nice, and the bed was comfortable, but the spa was disappointing. Towels were scattered all over the floor, and there was nowhere to sit or lie down, despite being told that time slots were in place to manage the number of guests. Breakfast was also underwhelming—the eggs were hard as if they had been sitting out for hours, the sausage was tough to cut, and the bacon fat was unrendered.
daniel
daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 1 日
4 day break
I was pretty disappointed with the hotel i paid for a room with a kingsize bed instead i got two single beds pushed together
But the hotel was very clean but once we rang for room service because we wanted a lighf snack just after our arrival and no one picked up the phone and we rang a few times in general was a very nice hotel just found a few little negaitve points