Spacious room, convenient location! Niutricious breakfast. However, room cleaniness needs to be improved! Kid walk on the carpet barefoot and found dirty feet soon.
Dan
Dan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 7 月 7 日
it a clean place
shilin
shilin,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Elizabeth
Elizabeth,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Junior
Junior,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Mei Ling
Mei Ling,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Very clean and
nay
nay,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Bad business practices
Home2 suites booked on a pay at the property, decided to charge the card early and cancel my reservation
BEST THING EVER!! Found a great hotel the Lockport Inn
Made the trip 10000000x better by canceling me. Don’t trust Home2 suites
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Good room size and comfortable beds.
Alexander
Alexander,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
One night stay
Had a lovely one night stay with a family of 6 on our way to Niagara Falls. Breakfast was great. Beds aren’t the most comfortable, but everything was clean. We would stay again!
Courtney
Courtney,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Jessica
Jessica,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
katherine
katherine,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Jianrong
Jianrong,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Very good stay, the staff were very nice.
Stephanie
Stephanie,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
It was our pleasure to stay in this hotel. We like the service they have offered to us.
MADHAVI
MADHAVI,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
It was good
Shenell
Shenell,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Gene
Gene,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 17 日
Disappointed!
We’ve been staying at this hotel for four years during our son’s years at UB. One of the main reason is because of its EV charging and friendly staffs breakfast. But this time is very different. Maybe the management changed or poorly managed night shift staffs. We arrived very late and there was a booking error. There were two men at the front desk, the older one was very unwelcoming and unhelpful. After a long day of driving, he refuse to see my proof of booking and told me to call Hotel.com. I had to ask Hotel.com to call him to resolve the error. Doesn’t matter if the error is caused by the hotel or by Hotel.com, I’m expecting someone who’s more willing to work with us who are tired and feel helpless with his unhelpful attitude.
The hotel has an every other day cleaning policy, we stayed there three nights no one came to clean or give us any extra towel once.
In the last day, we tried to extend an extra night, but everyone told us they were sold out. But I checked Hilton.com, they do have room available and half of the parking lot is empty. It is very obvious that they don’t want customers! I’m referring to night time staffs.
We checked out in the morning of our last day, the front desk staffs seems friendly and professional. I have to be fair. Unfortunately we will not be back to this hotel anymore! It’s disappointing!
John Chunman
John Chunman,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Nianzu
Nianzu,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Bad smell in room
Room smells bad
Zahir
Zahir,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
KENYETTA
KENYETTA,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 4 日
The hotel is close to shopping center and restaurants. Room is clean and big. We had problem on our first night of stay, where the next room to us is very loud, you can hear the screaming and laughing from the other room passed midnight. Otherwise the hotel is in a very good location and I love the room is huge and well -kept.