2/10
DO NOT BOOK HERE!
Despite paying for our room months in advance and successfully checking-in via an external link, we arrived to the apartment address only to find that we couldn’t unlock the front door.
We called the host, and he told us he had canceled our reservation and already booked it for other people. He never communicated to us in advance that our reservation was canceled, even though we already paid for the room in full and checked in.
The host and hotels.com did not refund us for the room! We were cheated out of hundreds of dollars due to this situation.
Jessica
3 晚行程