Very nice hotel. Clean and comfortable. Great location. Friendly front desk staff.
Dwan
Dwan,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 17 日
Nice Hotel Overall
Very nice hotel in a convenient location. Hotel staff is very friendly and the continental breakfast is very good. The only drawback was that the room was freezing on check-in and I guess due the season, they had not yet turned on the heat since no matter what I did with the thermostat, no heat came out. I had to just cut off the air. I tried call the front desk twice, once around 6 pm and again at 8pm but was either put on hold or no one answered. This may just be a staffing shortage. It is however a very nice property and area and I would give them another try when I am in the area.
Preston
Preston,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
It was the little things - no caps for the coffee cups, only one coffee pouch, the pillows were not at all comfy. But the room was clean and the mattress good. And nothing beats the location for me.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Charlotte
Charlotte,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Reunited!
I’ve stayed at this hotel years ago and forgot about it. Great treat to be reacquainted with it!! Great location! Room was comfortable and clean! Would definitely stay here again!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Criselle
Criselle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
James
James,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 9 日
Corey
Corey,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
Time to rise to the upscale area
Bed was very comfy. Hotel is run down (chipping paint, a lot bleach stains on rug in room 324, elevator’s numbers do not light up) and Cross Keys has recently upgraded many of its shops and restaurants. It is quite time for Marriott to improve the hotel in this upscale venue/neighborhood. I hope plans are in the works, Marriott!
Liz
Liz,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
it was nice…the area is wonderful the hotel is dated rooms needs to be rehabbed or at least new carpet installed.
Shirley
Shirley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Excellent
From the moment I entered the hotel, my welcome was with a smile and I received great customer service. My room was very clean. Thank you for this hotel that met all of my needs, especially as my visit was for a Memorial service.
All staff were courteous.
Jamesetta
Jamesetta,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
I call it a boutique hotel because it has independent shops and restaurants around a courtyard. Our room was spacious, clean and the hotel offered a complimentary cooked breakfast in the morning. The desk attendants were professional and very helpful. Cylburn Arboretum is close by and wonderful place to walk around if you have some time to stroll. Highly recommend this hotel if staying in north Baltimore.
jan
jan,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Everything was smooth start to finish. Lots of restaurants within walking distance, clean, affordable, and easy parking. Very pleasant experience all the way around.
Miles
Miles,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
I got bed bug bites from my recent stay at the hotel. The bed was not comfortable. The shower was not great either; water pressure was non-existent; towels were rough. Not many other hotels in this area which I need to stay, so this was the default place for me to stay. Cross Keys is wonderful, but the hotel needs to step up its game to match the level and quality of the rest of this village area.
Nicholas
Nicholas,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Nice hotel and good location just north of the city. Good free breakfast. Room clean and modern. Shower did not drain water. Room next to washing machines and ice machine so very loud overnight. Easy parking and check in/out.
Nancy
Nancy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Good stay overall! The reception desk staff were kind and helpful. The elevators definitely need updating, but they still work. Our room was clean and the bed was comfortable. The bathroom was small and the shower/tub definitely needs updating. There were a few stains on the shower curtain, but the tub was clean otherwise. Air conditioning worked well, so no issues there. Cool little shopping center with some nice restaurants right there so that was convenient. We especially liked the ice cream shop for a yummy treat before ending the night.
Cheryl
Cheryl,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
The hotel and rooms are very large and everything was clean if not a little older. There was a strong smell of pot in the hallway to our room but the room was clear from odor. I wish there was a double lock on the door between the rooms for more security.
Amy
Amy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Ahmed
Ahmed,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 12 日
This hotel was very nice. I'd definitely stay again. The only reason I didn't give 5 stars is because the water didn't drain well in the tub during my shower, and none of the mirrors had adequate lighting.