Located near Pamukkale Natural Park, Otel Mustafa offers a warm welcome with cooked-to-order breakfast and in-room WiFi. Unwind at the smoke-free premises or make an impression at the banquet hall.
Pamukkale Mahallesi, Ataturk Caddesi No 20, Denizli, Denizli, 20190
What's nearby
Pamukkale-Hierapolis - 1 min walk - 0.1 km
Pamukkale Natural Park - 2 min walk - 0.2 km
Pamukkale Travertine Terraces - 3 min walk - 0.3 km
Hierapolis - 8 min walk - 0.7 km
Pamukkale Thermal Pools - 14 min walk - 1.2 km
Getting around
Goncali Station - 14 min drive
Denizli Station - 18 min drive
Saraykoy Station - 27 min drive
Restaurants
Harbiye Restaurant - 5 min walk
Teras Restaurant Pamukkale - 4 min walk
rose resturant pamukkale - 3 min walk
Beyrani Denizli Kebap - 5 min walk
Gurme restaurant caffe - 1 min walk
About this property
Otel Mustafa
You'll be in a fantastic location at Otel Mustafa, just a 5-minute walk from Traverter Street and Pamukkale Natural Park. Free perks include WiFi and cooked-to-order breakfast daily between 7:30 AM and 10:00 AM. Also, Pamukkale Thermal Pools and Pamukkale Travertine Terraces are within a 15-minute walk.
At a glance
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Hotel size
15 rooms
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Arriving/Leaving
Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:30 AM–10:00 AM
24-hour room service
Services
24-hour front desk
Facilities
Banquet hall
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Hair dryer
Stay connected
Desk
Free WiFi
More
Housekeeping on request
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 2021-20-0004
Also known as
Otel Mustafa Hotel Pamukkale
Otel Mustafa Hotel
Otel Mustafa Pamukkale
Hotel Otel Mustafa Pamukkale
Pamukkale Otel Mustafa Hotel
Hotel Otel Mustafa
Otel Mustafa Hotel
Otel Mustafa Denizli
Otel Mustafa Hotel Denizli
Frequently asked questions
Does Otel Mustafa offer free cancellation for a full refund?
Yes, Otel Mustafa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Otel Mustafa?
Sorry, pets aren't allowed.
Is parking offered on site at Otel Mustafa?
Sorry, there's no onsite parking at Otel Mustafa.
What are the check-in and check-out times at Otel Mustafa?
You can check in starting at noon. Check-out time is 11:00 AM.
What is there to do at Otel Mustafa and nearby?
Recommended spots to visit include Traverter Street (2-min walk) and Pamukkale Natural Park (4-min walk), along with Pamukkale Travertine Terraces (4-min walk) and Pamukkale Thermal Pools (12-min walk).
What's the area around Otel Mustafa like?
Otel Mustafa is a short 12-minute walk from Pamukkale Thermal Pools and 4 minutes' walk from Pamukkale Natural Park.
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Reviews
Otel Mustafa Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
9.2
Location
8.6
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 20, 2024
The owner of the hotel was very kind, gracious, and helpful. He went out of his way to make sure that we were happy. The food at the hotel was also excellent! We would definitely recommend staying here.
Ryan
Ryan, 1-night trip
Verified
8/10 Very good
May 15, 2024
Great, helpful, & welcoming staff
Nothing was too much trouble
Really central location
Best chicken shish in Turkey (wood fired oven)
Best shisha alla menthe in Turkey
Thank you all for a lovely couple of days
Marianne
Marianne, 2-night trip
Verified
8/10 Very good
Nov 9, 2024
Nice Hotel Close to main Attraction
Nice place to stay the owner is really nice, helpful and friendly. The food is really good. The hotel is really close by walking to the main attraction of Pamukkale. The only thing I will suggest to the hotel is to upgrade the rooms a little. But everything else was excellent. Thank you
Hiram
Hiram, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2024
Lovely experience!
I had a really lovely overnight stay here. It’s a cute family-run hotel, with clean and comfortable rooms. It’s also very close to the Travertines. But the staff are what makes the place special, everyone was so friendly, especially Gökhan, who went above and beyond to look after me! They let me check in early too, as I got in on the night bus. Masterchef Jenk in the kitchen was a highlight too! I highly recommend staying here - had a great experience!
Neharika
Neharika, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
The owner and staff here ar
Candy
Candy, 1-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Very helpful staff,very approachable..I recommend
Maria Teresa
Maria Teresa, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2023
A good place to stay for the price.
Alan
Alan, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
.
Cristina
Cristina, 1-night trip
Verified
8/10 Very good
May 27, 2024
staff is good. I wnat to stay again.
Masao
Masao, 3-night trip
Verified
10/10 Exceptional
Jun 28, 2024
Very close to the Pamukkale entry gate.
The owner and the cook are ready to do their best, they even gave me a ride to the railway station when I asked to book me a taxi.
Jean
Jean, 2-night trip
Verified
2/10 Poor
Aug 21, 2025
It was a storage room made to a hotel room. Bathroom water stacked and flooded when taking shower. Toilet door was tight and creating cracking sound during closing and opening. Pilots were horribly old and now blanket provided at all. We mostly run a sleepless night. I was tired and sick for next whole day.Owner angered with me why I didn’t take dinner to his restaurant and not took his tour package. Checked out us by 10.30am. It’s terrific experience for me & my family. Please avoid this hotel to stay in Pamukkale.
Sohel Uddin
Sohel Uddin, 1-night trip
Verified
6/10 Good
Sep 6, 2022
Not so clean room
The owners are nice and welcoming. The room was clean in appearance but the sheets smelled like cigarettes, even tho they were clean. Like if they dried around someone who smoked. And the cubbard had a moldy smell… room 204.
Breakfast was ok.
Very cheap room which we enjoyed but if we went back to Pamukkale we would look elsewhere first.
Renaud
Renaud, 1-night trip
Verified
8/10 Very good
Sep 14, 2022
Avoid tourism services from Farouk!
The hotel itself is great, no complaints but be aware of a guy called Farouk there, he is very nice when he talks to you, but if he organized you a trip, he will promise alot of things that he wouldn’t do, for example: 1- we told him we need a woman pilot for paragliding, he said we will bring one from fetihye and he kept saying wait two hours she will be here and when we went to the top, no woman pilot was there and we were forced to be with a male pilot against our wishes even we were ready to pay extra 100$, 2- he told us the trip will include lavendar gardens, historical places and salda lake if we pay 500$ for the journey, we paid that and he manipulated us and did not get us to any of these places, 3- he organized antalya trip and promised land of legends, old city and düden waterfalls which we fully paid for, then the driver he sent did not know where land of legends is and we asked if Farouq paid him land of legends tickets so he can pay on our behalf? He said no he did not. Our flight is at night time because we thought we will go to land of legends and because of that we will either have to extend our stay in anatalya and pay for an extra day with no plans or pay to change flight tickets and have it earlier if possible, he is not answering his phone saying someone had an accident, but to be fair he did provide us with a nice apartment in antalya and he got us the best kind hearted driver named cucksal, otherwise I highly recommend you not to use his services.
Verified traveler
2-night trip
Verified
6/10 Good
Jul 13, 2025
Comodo per le piscine di travertino, personale gentile e disponibile
Öncelikle güler yüzlü personel çok ilgili ve alakalıydı her şeyden önemlisi konum olarak çok iyi yerdeydi travertenlerin hemen yanındaydı genel olarak çok memnun kaldık teşekkürler
Her şey gayet iyiydi. Konumu süper travertenlerin tam karşısında, her şeye erişiminizin olabileceği bir şeyde. Odalar yeterli ve temiz. Bir gece kaldık, bizim ihtiyaçlarımızı karşıladı. Otelin bir de restoranı var hemen altında buranın yemekleri çok güzel ve fiyatı çok uygun. Sabah kahvaltıda ekmek ve zeytinler kendi yaptıkları ürünler. Biz memnun kaldık. Çalışanları çok ilgili ve güleryüzlü. Bu skalada kesinlikle kalınabilecek bir yer, tavsiye ederiz.
ridvan
ridvan, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2024
Excelente atención y servicio
La ubicación del lugar es perfecta, cerca de la entrada del pueblo a los Travertinos (2 minutos a pie) evitando las entradas sur y norte de Pamukkale. Excelente servicio de restaurante, nos permitieron un Early check-in para aprovechar el día.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 29, 2024
Bon sejour
Personnel tres sympathique mais il va peut etre falloir penser a renover les chambres
Patrick
Patrick, 2-night trip
Verified
8/10 Very good
Sep 16, 2024
좋았어요 친절하고
BOEUN
BOEUN, 1-night trip
Verified
8/10 Very good
Sep 9, 2024
Ottimo rapporto tra qualità offerta e prezzo pagato. Personale cortese e disponibile. Stanza pulita e bagno adeguato. La mattina verso le 6 si sentiva cantare un gallo che puntualmente mi svegliava (ma non è colpa dell'hotel).