Perfect location!! Staff were attentive and extremely helpful. Will stay here next time…
This was our first visit to Madrid, for our honeymoon, and Pestana Plaza Mayor was so…
This property advises that it adheres to Yes and No cleaning and disinfection practices.
别忘了，集齐 10 个印章，送 1 晚奖励*住宿
SPA 设施每天开放。18 岁以下的住客不允许进入 SPA 场所。
住宿使用了专业的清洁服务；使用消毒剂清洁住宿；住宿在下一批客人入住前会使用消毒剂清洁公共接触表面；床单和毛巾会经过至少 60℃ 的高温清洁。
根据国家规定，在此住宿所作的现金交易不能超过 EUR 1000。有关更多详情，请按照预订确认邮件中的信息联系住宿接待方。
The hotel was really lovely, particularly the spa area, rooftop pool and restaurant areas (the gym looked well equipped but I did not use it). The bedrooms were small but we only booked a standard, my only gripe is the bathroom was not separate, it was a toilet and shower within the bedroom which I am not really a fan of. The group loved it. Breakfast had plenty of choice but no a la carte option.
与朋友一同住宿 4 晚, 2021年09月29日
What a lovely place. We were there for our honeymoon - they left us some pastries and a congratulatory note for that. We had the center room facing the Plaza Mayor, and it was spectacular. it was also not at all noisy. The service was excellent. We loved the thermal baths, but had one gripe - a few couples seemed to think it was their honeymoon bed. Not sure what mgt. could have done but it was very uncomfortable. But we loved it and will stay there next time we are in madrid!
Susan, 住宿 2 晚, 2021年09月15日
Great location in madrid, warm welcoming, friendly staff, clean room, awesome service. Highly recommended in madrid.
Abdullah, 住宿 3 晚, 2021年09月10日
We booked the hotel for a 6 night stay. The location is incredible and walking distance to nearly all the Madrid top attractions and of course, right on the Plaza Major square, which is stunning. The Hotel was fantastic. The staff could not be more helpful, and the welcome was wonderful, all the staff were warm and welcoming and great ambassadors for the hotel and Madrid. The room was also fantastic. The bed was probably the most comfortable I have slept on in years and the bedding also was lovely. The room was large (Superior Room) and well put together, the bathroom is the normal ‘open’ type to the room which most hotels now use but the shower and WC are behind obscure glass walls which was fine. People complain about he Nespresso capsules and two day’s we did have to ask for them as they were not replenished but they very quickly bought them to the room. The rooftop pool is lovely with the seating area and the Spa is also fab. The staff again are wonderful. I hope they keep the booking system in place (covid measure) as the facilities are small and its useful to ensure all guests get fair access and comfortable access, particularly the gym… they are all amazing facilities however. The breakfast is also superb, and I think great value. Spanish hotels are not normally good at breakfast, but here is an exception! Really superb. Looking forward to returning… I really thought the hotel was super and hard to find fault!
Peter, 住宿 6 晚, 2021年09月07日
Fantastic location, lovely staff, very comfortable bed/room, excellent stay
Justin, 与朋友一同住宿 3 晚, 2021年09月05日
Great overall…but the worse breakfast ever!!!! , not worth to pay more for the breakfast to be included. There are many options walking distance from the hotel, better and cheaper!
Aida, 住宿 6 晚, 2021年08月31日
The property was very nice and in a great location. The Front Desk staff was very professional and accommodating. The breakfast was very good , but the young staff was not very professional. Lastly, do not eat at Don Calimar in the Plaza! Theron ace was horrible!
Steven, 浪漫之旅住宿 3 晚, 2021年08月30日
Avoid driving in Madrid if at all possible, unless you love roundabouts! Had to park underground, no valet service. Hotel was lovely.
Marie, 与朋友一同住宿 1 晚, 2021年08月24日
All I have is praise for the Pestana. Location is the best, actually in the Plaza Mayor & walking distance to almost everything. Front desk goes out of their way to help in any way they can. It is very clean with very comfortable beds. Area is also very safe for walking day or night.
Sandi, 住宿 7 晚, 2021年08月20日
The hotel is very well situated. The breakfast buffet have a ton of delicious options and the place is beautiful. The staff was very nice and the cleaning crew was blazing fast. Due to Covid we had to book an hour to go to the swimming pool but this was not an issue and we could enjoy the swimming pool with only a few people around. The only issue that I had was regarding a green LED on the celling (I guess from a security device) that literally light up the whole room at night. I will definitely book here again if I ever come back to Madrid.
Christian, 浪漫之旅住宿 5 晚, 2021年08月17日