Hotel did not disappoint. Very good location as in between places we wanted to visit. Shops, eateries and market just over road. Helpful staff who helped when our flight out was cancelled.
All in all a good hotel to stay at.
Joely
Joely,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
DALHO
DALHO,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
真实旅客
7 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Staff is friendly and rooms are clean but…
Our first night we arrived we were out in a suite with no functioning air conditioning. We told staff right away because it was reading 29° in the room and it was so stuffy. They sent an engineer to fix it but did not fix anything in the end. After three attempts to fix it and several hours later we requested to be switched to another room. We asked to speak with a manager and we kept getting promised that they would make that happen but it never happened until I reached out to The hotels app customer service… All of a sudden they were able to get a hold of the manager and we were put into a new room within 30 minutes. We were asked by the manager what they can offer in order to make things right in our eyes. I suggested that because we lost out on our first nights plans due to the issues with the air conditioning, I suggested one free night at the hotels expense to make up for our plants having to be canceled for the initial night and the Manager said they will have to talk with the GM. The GM declined it which is disappointing because I thought it was a very fair request. In the end, we were switched to another room that was a slight upgrade in size.
Noel
Noel,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
POH
POH,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Per
Per,15 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 25 日
Noel
Noel,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
It's too bad to clean. The snacks on the closet shelf that I don't know who was eating were not cleaned, and the air conditioner was not properly controlled