We have booked "Non Smoking room". THey gave us "Smoking Room". If the room is not available for any reason, they should have called us. We reached the hotel around 11:30 PM. We were tired. We could not cancel and go around for another place to stay.
I told the reception. When you know it is not available, please call the customer. So that they can cancel and stay somewhere else.
too bad. We could not sleep well because othe smell.
I hope they will call the customer upfront in future.
Renganathan
Renganathan,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 11 日
Sketche people hanging in the parking lot and trash over flowing outside on to the ground pure disgusting and worst part was they gave us a room that we walked in on someone living in it. Clothes and pizza boxes all over the floor. I wouldn't recommend this place to my worst enemy. If i could i would rate it negative stars.
Joseph
Joseph,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 6 日
The room climate was good, about the only good thing, there was adjustable AC and heat. The parking area on the smoker side was full of cigarette butts and dirt. Looks very unswept and unkept. I did have a smoking room but you can see smoke areas that were not cleaned from the walls. The covers for the ceiling lights had black marks on them that was perhaps grease or tar. When I went to wipe it the black marks did come off. The room hair dryer they provide was dirty not wiped off. There was only one trash can in the whole room. They have a lack of wash Rags you're lucky to get one. And if you have a room on the second floor be aware because there is no lights in the hallways for the steps going up and down. The mirrors were not clean. As stated on their site their coffee makers are provided in the rooms. There was no coffee maker. You had to go downstairs to the office where coffee was supposed to be available from 6:00 a.m. to 11:00 p.m.; however, that machine was broke. The last time I stayed it was also broke. Under the circumstances, I have to give this hotel/motel the rating I feel it deserves, a 2 poor.
Valerie
Valerie,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 6 日
Had to be put intoa new room after arriving due to no refrigerator second room was dirty had black mold all over the ceiling in the shower floors were disgusting nothing was wiped down used cups under the bed. We stayed here a few yrs ago and was moved to new rooms because there was literally human feces behind the bathroom door cover with a towel. The price is great and the area is convenient but after giving it another try we wont be back hotel has potential but needs alot of updating and a good cleaning the morning we left the cleaners were waiting at the door to clean no cart just a bucket and clean towels we watched as she walked straight in and made the bed never even changed the sheets the gentlemen swept the floors out on the side walk and they walked back out didnt wipe or clean a thing. Theres cheaper prices and nicer hotels in the area save your self and go some where else
Ashlee or Brandon
Ashlee or Brandon,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 10 月 4 日
It wasn’t clean. I killed 10-12 “stink bugs”. The shampoo dispenser was empty. The refrigerator was barely cool and it was turned up to the highest coldness. The walls seemed paper-thin where I could hear everything outside. Microwave was dirty and rusty inside.
Amy
Amy,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 25 日
Lovely room. More cleaning needed. Wall by clothes rack was dirty. Around dresser by head of bed dusty. Found a man’s shirt between head of bed and wall
Betsy
Betsy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 24 日
No
Ed and Kathy
Ed and Kathy,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 24 日
No coffee and staff was at door ready to check us out before check out time and witnessed staff open a room door without knocking and promptly closing it because it was occupied!
Ariana
Ariana,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 21 日
Missing a fridgerator. Dirty floors. dirty windows.
Jonathan
Jonathan,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 19 日
Fast check in and convenient to things. The blackout curtains didnt block out any sun and the place outside could use an up date. The room was nice and comfortable.
Dawn
Dawn,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 5 日
kandi
kandi,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 4 日
Horrible experience
Kasey
Kasey,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 31 日
Joey
Joey,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 28 日
Melissa
Melissa,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Don't always know what to expect with a smoking room but this one was clean and didn't stink like smoke. Walkable restaurant and many quick Doordash options nearby.
Heidi
Heidi,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 19 日
William
William,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 15 日
I hated the virtual check-in. The building was in poor shape. Beds were uncomfortable. I don’t plain on going back.
Joshua
Joshua,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 14 日
Wasn’t greeted respectfully, the lady working was very rude and disrespectful. Kept saying she wasn’t going to check me in because she refused to stay over.. and sent me to the electronic check in just to tell me I couldn’t stay because I have to many kids and it’s a fire hazard when I am homeless and my kids are in school and need somewhere to sleep. Very disrespectful and will never bring my service back to this hotel ever again.
Brittany
Brittany,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 6 日
Penny
Penny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Airan
Airan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
No contact check-in, fast service, Comfortable bed. Room could use a sweep and mop but is great otherwise.