The hotel serves the same thing every morning for breakfast. The people working in the breakfast room was nice, kind and welcoming. The front desk staff need retraining on how to deal with customers. I buy tokens to used the washer and dryer. It took me 2 wash to wash the clothes because the washer didn’t wash the clothes property. I notify the front desk about me wanting to return the token i didn't used. Daniel was one of the staff there on May3,2026 at approximately 10:15am (2male and 1 female which i think was the manager) refused to give me a when i notify them i will be checking out today. They told me it had to be the same day which i brought the token at about 12:30am. After several minutes with me continuing to asked for my refund and letting them know their wrong they finally gave it to me. Its. Ot about the refund but the principle of doing things.
Jermaine
Jermaine,4 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 5 月 4 日
Frühstück war gut.
Georg
Georg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 30 日
Staff was very helpful and friendly. Nice and comfortable rooms, and lovely breakfast buffet.
Romeo David
Romeo David,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 25 日
Chegamos às 02:00am e nos deram um quarto que m não estava limpo. O transfer nao nos pegou no local informado e demoraram muito para chegar. Cafe da manhã bem razoável com mínimas opções
Camila
Camila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 24 日
Ideal for travelers who need airport transportation; a well-equipped room with everything necessary, and breakfast included. 10/10.
Daniela
Daniela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 20 日
Great luv it
Laura
Laura,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 20 日
El desayuno era muy bueno, la habitación muy buena
Monica
Monica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 16 日
7
Esio
Esio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 16 日
Idéal pour dormir après un long vol sans faire trop de route
Sandrine
Sandrine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 16 日
It was super easy to check in and the room was perfect and clean. Staff was very friendly.
Dana
Dana,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 15 日
Hotel stay was great. Was well run and hotel shuttle was convenient. We did have to wait a bit but appreciated the convenience of it. We stayed for two nights. Pool was nice, breakfast was good. Beds very comfy, room was very nice, hotel was quiet even though on a main highway. Restaurant was pricey but good. Did opt for a delivery pizza second night. Had shops attached to hotel and a convenience store for cheap coronas! Highly recommend.
Lori
Lori,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 12 日
Alexandre
Alexandre,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 12 日
The room was clean and at comfortable temperature.
Brenda
Brenda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 12 日
Muy conveniente si viajas o haces escala en Cancún para otro destino. Servicio muy atento, había raciones amplias y bien distribuidas. Muy recomendable, ya me he quedado en varias ocasiones en este hotel y seguiré viniendo sin duda
Rafael
Rafael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 10 日
Quick layover. Shuttle arrived within 20 minutes to pick us up at the airport. Check-in was quick and easy. The room was clean and cool when we arrived. We had a couple of drinks in the lobby bar with a very friendly bartender. Rooms quiet for sleeping. We would definitely stay here again.
Teri
Teri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 9 日
Clean room, mostly the bathroom. Great pool area with lounge chairs and towels, small gym but well equipped. Airport shuttle is one point where I find it difficult to give 5 stars, I waited 45 min for it.
Marie-Eve
Marie-Eve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 8 日
Antonio
Antonio,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 8 日
Buen ubicación para los días de vuelos
Sara
Sara,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 7 日
Excelente y comodo
felipe de jesus
felipe de jesus,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 6 日
La razón por la que nos hospedamos esta noche en el hotel fue por la cercanía al aeropuerto y por su transporte al mismo.
A las 410 estábamos en recepción listos esperando el autobús y luego más tarde llegaron otros huéspedes y al momento de montarse al bus fueron los primeros, lo que casi hizo que nos quedáramos fuera del bus. El hotel debería tener un control primero que baje primero que se monta dado que cuenta con un bus muy pequeño para el transporte.