Terrible security! The hot spring is located on 2/F, and everyone can reach 2/F (you only need a room card to reach 3/F to 9/F). You do not even need a room card to enter the hotel.
To enter the hot spring area, you need a password. At that night (23rd Feb), when I reached 2/F, a group of delinquents (ヤンキー) were waiting at the entrance of the hot spring. And they threatened me to tell them the password. I could only pretend that I don't know that password and I entered the hotel just for the toilet.
Some staff are helpful and friendly, and some are not. But I think the staff working at the front desk should pay attention to who have entered the hotel.
This hotel is not safe at all. The worst experience I've ever had in Japan.
Long Yin
Long Yin,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 25 日
CHIENKUO
CHIENKUO,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
房間選擇類型多,可提供不同家庭人數入住,。
SEK KEUNG
SEK KEUNG,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Helpful staff, good hotspring
Great hotel with excellent hospitality, helpful staff with good English speaking. The Onsen is good and large. Will return to book GR if go to Kurome again.