I travel frequently with my DeafBlind son. We always stay at a hotel near an airport with free shuttle service and a complimentary breakfast. That is why I chose the Fairfield Inn Keenland. I called the front desk prior to arrival and got info on the shuttle. When I called I was told there might be a problem. Subsequently I was told the shuttle would not come and we should take a taxi and they would pay for it. When we got to the hotel I was told I had to pay for the taxi and the charge would be deducted from room charge. Upon check out they said that would not be the case since I booked through Expedia. I booked through you. I am a BonVoy member. The shuttle was supposed to take us back to the airport but we had to Uber. I will get my $50.00 back.
David
1 晚家庭旅行
10/10
Thelma
3 晚行程
8/10
真实旅客
2 晚行程
6/10
It was okay. The bathroom was exceptionally small, like you have to climb on the toilet to shut the door small. The bed was a little hard for my liking. Some small stains. Good location and quiet.
真实旅客
1 晚行程
10/10
Donald
2 晚行程
10/10
Great service. I left an important item and it was sent overnight the next day. Friendly staff.
Vicki
2 晚行程
10/10
Property is conveniently located for restaurants and shopping. Very clean, friendly staff, Adela was top notch,
David
1 晚行程
10/10
JORGE
1 晚行程
10/10
It was exactly what I was expecting. Thank you
Emmanuel
1 晚商务旅行
2/10
I had tried to cancel my reservation for 8 hours on the phone with Expedia non English people kept hanging up on me I reserved the room for the wrong date and they wouldn't let me like 5 minutes after making the reservations so I did not stay at the hotel but I will never use Expedia again
tammy
1 晚家庭旅行
6/10
Jennifer
2 晚行程
10/10
The front desk personnel is wonderful! The room was very comfortable. I’d stay here again. Good value.
Kelvin
1 晚商务旅行
10/10
Very clean, staff was very polite, easy check in and check out process.
Haylee
1 晚结伴旅行
10/10
Transport staff were very friendly! Had a great one night stay and round trip airport shuttles!
Jessica
1 晚浪漫旅行
10/10
All good
Shannon
1 晚行程
8/10
Gretchen
1 晚行程
10/10
Check in was smooth even though I had a very late time.
Bridgette
1 晚行程
10/10
Help in every aspect of my visit. Offering early breakfast, explanation of the airport shuttle and long term parking!!!
Donald
1 晚行程
10/10
Haoran
1 晚行程
10/10
空港から近くて便利です。移動の最終日はいつもお世話になっています。いつもありがとうございます。
Aiko
1 晚商务旅行
8/10
Pleasant, room temperature as very clean and breakfast was clean and good variety
Karen
1 晚家庭旅行
10/10
Small but very clean bathroom facilities
Michael J.
1 晚家庭旅行
10/10
Nathan
1 晚行程
8/10
Just a short stay to catch an early fight, but front desk staff very friendly and helpful. Room was clean. Quiet all night. Fit the bill just right.