2/10 很差
2026 年 4 月 28 日
To Management,
I am writing to formally demand an immediate refund for my recent stay at Hotel Iris due to unacceptable room conditions, undisclosed disruptive construction activity, and a complete failure to reasonably address the situation.
Upon entering the room, it smelled strongly of smoke. This alone made the accommodations substandard and inconsistent with what any guest should reasonably expect from a hotel stay. I will be more than happy to show you the air freshener receipt I bought to try to remove the smell.
More serious, however, was the construction activity that began next door at approximately 6:54 AM. I have timestamped video evidence documenting loud drilling, sawing, and demolition-related noise while guests were attempting to sleep.
This appears to directly conflict with local noise regulations, including:
Sec. 36.408. Hours of Operation of Construction Equipment
Except for emergency work, it shall be unlawful for any person to operate or cause to be operated construction equipment:
(a) Between 7 p.m. and 7 a.m.
Construction activity occurring at 6:54 AM is plainly within the prohibited hours unless it qualified as emergency work, which it did not appear to be.
At no point prior to check-in was I informed that disruptive construction would be taking place adjacent to occupied guest rooms. Had this been disclosed, I would never have agreed to stay there.
When I reported the issue to the front desk and requested assistance, the only response offered was a l
Mark
Mark，1 晚行程
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