Hotel was lovely and facilities great but the staff attitudes here were pretty poor. If they weren’t all playing on their phones, they were in the side area all together smoking. The whole visit they also had no regard for mask wearing, even in the food area they would congregate by the food and take masks off.
Management needs a good shake!
Eoin
Eoin,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 11 月 16 日
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 10 月 29 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 1 月 8 日
Perfect hotel
Perfect hotel
Zorica
Zorica,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 11 月 27 日
Deluxe Doppelzimmer muss man abschaffen. Zimmer sind winzig. Preis Leistungsverhältnis stimmt nicht. Es ist sehr teuer für dieses Angebot. Keine Flexibilität seitens vom Personal. Kein Europäischer Standart.
真实旅客
3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2019 年 10 月 25 日
Nettes Spa-Hotel, ruhige Umgebung, gleich neben demGeyser
真实旅客
1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2019 年 9 月 25 日
nicolas
nicolas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 8 月 10 日
Wunderschönes, modernes Hotel. Preis Leistung für das Angebot nicht zu übertreffen. Super Essen.
Niklas
Niklas,1 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 22 日
It was great clean and new. Loved the details
I got a rash on my legs from the sheets not sure what bleach they use.
真实旅客
1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2019 年 7 月 21 日
Just like in the photos
Lovely, new classy hotel with helpful staff and great facilities. A bit pricey for Bulgarian standards, but well worth it if you get breakfast and use the spa.
真实旅客
1 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 17 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 5 月 4 日
gorgeous hotel
The hotel is very new - only 3 month old. The whole staff was very welcoming and made our stay perfect. We used the spa and booked some treatments and can highly recommend to everyone to use the spa of this hotel.
The hotel is ideally for your trip to rila monastery but also to the 7 lakes of rila. Unfortunately we didn’t have enough time to explore everything so I can recommend to take your time in this gorgeous area and enjoy the Bulgarian nature.