Concierge gave us a key to a room already occupied. When I went down to talk to a new one the original one was rude about how she did not do that. The new one asked if we received our breakfast vouchers. When I said no the original concierge continued to push that she did. The room we got had paint peeling off the bathroom from water damage. The air in the room also did not work leaving a bad smell in the room the whole time. Out of 3 elevators only was one working and it didn't seem to be in working condition based off the noises and the doors immediately shutting on people after opening. The staff working the restaurant and breakfast area were great! Very pleasant and the food was good!
Kathleen
3 晚结伴旅行
4/10
Horrible. Hotel of this size, only two elevators are working. At some point, only one elevator worked.
Long elevator wait.
Stairways were locked, in accessible.
What if there’s an emergency and needed quick evacuation, then you’re trapped.
It was a cold weekend, couldn’t adjust the room temperature.
Excellent breakfast staff and selection.
MacMaurice
1 晚家庭旅行
8/10
Good
Patricia
2 晚结伴旅行
10/10
steven
1 晚行程
8/10
Marnel
1 晚行程
6/10
I was expecting more for the price. The comfort of the bed was so so, TV continuesly glitched, and guest in the lobby were loud.
Edgar
1 晚家庭旅行
10/10
Todd
2 晚家庭旅行
6/10
The hotel was okay. Check in was not the best. I was put in a room that someone else as just vacated due to the tv not working and there was a food container and soda can left. I was moved to a new room and asked to be close to the elevator and was ignored. Do not eat breakfast at the hotel. The offerings are not worth the $20 cost. The hotel was okay, but I would not likely stay there again.
COLETTA
2 晚家庭旅行
8/10
Only stayed for one night but housekeeping came in and refreshed my room before checkout time, I guess assuming I had already checked out.
Brian
1 晚行程
10/10
It was amazing. I am a frequent visitor to this hotel whenever I have my work trip in DMV area.
真实旅客
2 晚商务旅行
10/10
Tarina
2 晚行程
8/10
Our stay was very good! Wish there was a bit more light in hotel room (overhead or other). The service at breakfast was excellent!
Carolyn
3 晚家庭旅行
6/10
The bar service was great
The rooms are dated
Very cold and fidget
Customer service could be better
Vanyta
1 晚家庭旅行
6/10
Toilet seat, make up mirror, toilet paper holder all looked like they were hanging off wall/toilet with quick spackle fix
Sheets great and bed comfortable
No breakfast voucher offered (other got one), convenient to UMaryland
Staff was ok, mamager was great-as were waitresses/bartender
Kathryn
1 晚商务旅行
6/10
Overall good stay. Had a no tv service and associates or management did nothing to accommodate. For the price and the reputation. I would expect better from the front desk/ management. No one had answers except the engineer was out.
Sean
1 晚家庭旅行
10/10
I had an amazing experience from the time I walked in the establishment where I was immediately greeted with a cheerful sincere hello (not the generic greeting). The front desk staff help accommodate my toddler. Overall 10/10
Tiffany
1 晚家庭旅行
10/10
Myles
1 晚行程
10/10
Gregory
1 晚行程
10/10
Amazing Hotel located in a central location. The room was clean and spacious