This was my second time staying at this Holiday Inn Express as I was in the area to visit Lake Compounce, which was only about ten minutes away. I ate at the nearby Wood N Tap for dinner which was great too!
I checked in later in evening, around 10pm, and at check in, staff was on the phone with a customer, so I had to wait a few minutes. He did not apologize for the delay and was rather flat, simply asking "Checking in?" as a greeting. At least he checked me in quickly and I got a room on 3rd floor, facing the back, as requested. Check out was similar, with a woman taking the key card and not asking about my stay, but did say to have a good day.
The rest of the experience was great. This hotel was recently renovated and my room was clean, spacious, and comfortable. The light behind the headboard was out though and it was missing a coffee maker I remembered having from a previous stay. I was in room 331 I believe, which was next to Ice Machine, and they seemed to bunch guests together, so I heard doors closing often, but it was otherwise quiet.
The beds were comfortable and I liked the soft and firm pillow choices. No bar of soap and shower pressure was good not great. Bathroom was quite clean though. AC worked well, but it was off when I arrived, room was very warm, and it took a couple of hours to cool off.
Breakfast was fine overall, it was restocked, and the coffee was great! Omelettes were a bit burnt though and scrambled eggs were mediocre.
I would stay again.