The under the bed sheet is so dirty and they haven’t clean for months it’s blood and hairs on it so disgusting
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 12 日
zhengju
zhengju,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
theresia
theresia,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Not good
Initial staff was friendly and supposedly upgraded my room, however nothing about the room was upgraded. I don’t even want to know what a not upgraded room looks like.
My room had no tv remote (this was very common) and so I didn’t realize til later that the main tv was completely cracked and not working until I got a new remote from them.
The whole room was very old and outdated. The sofa couch looked super dirty with stains and would have not fit anybody on it. Didn’t even want to touch it.
The hotel was not as advertised. There is no gym facility, no pool, no business center or meeting room.
I let the staff know the next day the tv was broken and cracked and she said she’d let someone know and it would be replaced by the time I got back from church but after I came back 5 hrs later it was not fixed. Someone just turned the tv off.
I asked again and she said she’d reach back out and I asked if there was another available room and she said she would let me know. So I went back and was not very happy but she did come to my room and let me know I could go to another room down the hallway.
That room was much better and I was very grateful to be in a better room that had a table and I stained sofa. The chair was dirty though and so I decided not to sit in it. The towels were all dirty and stained except one. Thankfully I didn’t need all of the towels so I didn’t even mention that or the stained sink.
Breakfast was almost non existent.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
All good
Mir Nemath
Mir Nemath,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
Veronica
Veronica,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
work
Javier
Javier,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
N/A
Demetroius
Demetroius,7 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 19 日
Corinthia
Corinthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Ashley
Ashley,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
Decent place
I went to Plano inn & suites and had a really bad experience so I booked the stay here, and it was very nice experience and stay. I would update the stoves, and get an ice machine. Other than that, it was pretty decent.
Tracey
Tracey,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Great service
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Nathan
Nathan,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 11 日
fernando
fernando,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 8 日
Outlets had space where my small children could fit their fingers and I found small roaches and wall had a crack and they didn’t even clean bathroom the second night also called to say I’d be late for check in and when I got there they said they had cancelled my room
Veronica
Veronica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Pamela
Pamela,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Desmond
Desmond,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 18 日
Horrible place
This was a horrible hotel nothing worked the TV didn't work the shower didn't work it smelled like cat pee and vinegar there was a used condom wrapper on the floor by the bed the toilet ran all night the fire alarm was sticking out of the ceiling the carpet was tattered and there was no phone
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 17 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 11 日
DONT STAY HERE!!
4709 w plano pkwy, plano,texas-this extended stay was atrocious, no shower curtain, curtain rod coming out of the wall, no microwave,FILTHY, owner & management non existent
susan
susan,5 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 4 日
This property was dirty, outdated, and quite disgusting. The only positive was the young lady that was at the counter was extremely helpful in a very difficult situation the first room that she gave me there was no shower curtain and no shower rod. I came back to the front desk and she apologize. She upgraded me to a room that was a bigger room and much cleaner than the first but the showerhead did not work and I had to take a bath. I requested a blanket because it was very cold and I was told I would get one at 7 AM in the morning but once again, I want to stress that the young lady that was at the counter when I checked and did an excellent job in a very bad situation outside of that I would never stay here again, even if it was for $1 million dollars.