The hotel was very understaffed leading to poor quality service, slow service . Amenities being closed when advertised open . The main restaurant isn’t even open all week . The food was subpar . Extremely expensive food that wasn’t good . Waited forever for orders and food . The hotel needs some upgrading at the pool and more of an upbeat atmosphere
elizabeth
elizabeth,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
We love this resort, it has great service, a perfect location and we always enjoy our time here. Even the Tsunami shelter in place couldn’t ruin our trip here.
Candyce
Candyce,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Hotel muy bonito en las zonas sociales , la entrada al hotel, el lobby y area de piscina.
Las habitaciones muy descuidadas, los muebles la alfombra y la cama junto con sus sábanas en muy mal estado.
Creo que deben modernizarlas .
francia helena
francia helena,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Sonja
Sonja,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Good hotel. A few points to improve
Good hotel in a nice location. It would be better if they had the voyager 47 club. Also, the self parking for USD30 without insurance or responsibility for the parking lot seemed a bit strechy
Pedro
Pedro,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
This is a beautiful property and newly renovated.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Melissa
Melissa,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Stephen
Stephen,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
The outrigger is an amazing place to stay . And if you are looking to get married on the beach . This is the perfect place to do so .
Patricia
Patricia,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Great location with pool and beach. The grounds were beautiful! Excellent food too. The resort rooms need to be redone. We were in a “premium room” but they are very tired looking and bathrooms need updating. The beds were broken down. Need new mattresses desperately. And two beds are double - not queen. On the grounds- 1/2 the string lights are lit up- 1/2 the tiki torches are lit at night. They have 7-8 umbrellas at the pool for the entire resort. Guests would put towels out at 6am and save their spot and come out in the afternoon. Overall- a good place.
Sheri
Sheri,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Location was great owners were receptive
Joyce
Joyce,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
Hotels.com customers are treated badly.
OUTRIGGER Kauaʻi Beach Resort & Spa treats the Hotels.com and Expedia customers badly compared to those who booked through the OUTRIGGER directly. We booked for an Oceanview room but what we were given was a room overlooking the rooftop of the lower-level hotel rooms and the ocean was visible from far distance. When we asked this is not what the Oceanview, they replied “the Oceanview rooms are booked now” and another person behind the counter said “Well, you booked through the Expedia.” Another mistreatment was that, they did not offer to us the discount coupons for the Concierge entertainments but other guests received these coupons.
Jay
Jay,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Bradford
Bradford,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Diana
Diana,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Amazing resort, beautiful grounds, clean, with access to beach and pool. Staff was friendly and helpful.
Jill
Jill,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
shellie
shellie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
The stay was good. The fees for parking with resort fees were expensive and we were unaware of them at booking. Check in time would be more convenient at 2-3pm with families that have children. 4 is so late and hard after traveling all day to arrive in Kauai
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Mark
Mark,8 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Beautiful location, great staff, this place is just older and not as well maintained and lacks amenities you might expect for the price. A similarly priced hotel in other locations would offer meals (at least breakfast), entertainment and activities. There weren’t even sufficient chairs (or pool towels) near the pool.
Nadia
Nadia,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Was amazing to visit. Nice grounds around room . Loved it!!
Julie
Julie,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
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Tracy
Tracy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Quiet rooms, comfortable beds, beautiful property and great activities.