Charges $3 for bottled water in room, bathroom sink drained extremely slow, room was not ready at arrival. I was charged $100 over what I booked room at.
Kirsten
1 晚结伴旅行
8/10
Paula
1 晚结伴旅行
8/10
We love the Amway Grand. The only bummer was we were given a handicap shower room, so water just goes everywhere woth showers. Our toliet wasn’t fully flushing & we were close to the elevator so that’s always a louder area when you’re trying to sleep. The hotel is beautiful and historic, just bummed about a few tolerable things.
Christine
1 晚家庭旅行
10/10
Devon
1 晚结伴旅行
10/10
Hadyn
1 晚家庭旅行
10/10
Didn’t spend a ton of time at the hotel because we were in town for a concert. But the time we did spend was fantastic.
Heather
1 晚家庭旅行
10/10
Amazing. Friendly staff, clean rooms, lobby, and service is top-notch white glove service. Will recommend to friends and families!
riten
1 晚行程
10/10
Pool could be a lot bigger, it's so crowded. But other than that the stay was great. Only other recommendation I have is ice for the rooms and more room service options, especially drinks and desserts
Dylan
1 晚家庭旅行
10/10
Richard
1 晚行程
6/10
The hotel is a beautifully maintained property. My only complaint was the dog barking in the room next door for the first two hours of our stay.
真实旅客
1 晚家庭旅行
2/10
There was a loud suite next to our room. I asked to be moved which the hotel wouldn’t accommodate. They agreed to send security to the room after 11:00. The party continued. Didn’t get any sleep. Hotel room alarm clock went off at 5:45. Miserable!
Jamie
1 晚家庭旅行
6/10
The beds are very hard & uncomfortable
QuWanna
1 晚商务旅行
10/10
Ashley
2 晚行程
6/10
Bed was very uncomfortable, bad mattress wear. Sides high, pillows too high. Loud hallway at 1am and very noisy neighbors. Definitely need to shuffle beds to not buy up to each other on opposite walls. Just like Grand Rapids in general, changing environment, changing clientele.