4/10 Poor
Apr 28, 2019
Would not recommend unless a last resort
Bathroom door didn’t close.
Whole apartment had a musky smell.
The apartment was very clean but the smell made it feel dusty.
Shower was incredibly weak - more like a dribble.
Beds felt like camp beds.
Bathroom tap wasn’t working and we had to call to get it fixed - once fixed it was still very weak.
There was no information in the emails or at the accommodation when we arrived to suggest that it would be any different from any other hotels.com check in - but when we got to the apartment no one was there, I had to google the Malta dial code and use a number in one of the emails and eventually we were advised we could leave our luggage up the street at the office.
Upon check out I wanted to leave my luggage at the office again and explore Valetta so I called them and they said they would text me a number to call - but I never received a message.
The location was great and it was very clean - if we had been staying any more than one night I would have booked made other arrangements.
Verified traveler
1-night trip