Pros: the beds are comfortable and clean. At breakfast there are lots of options and the staff are friendly and helpful.
Cons: I think I was conned into paying a bogus extra $10 for “use of the facilities”. I also think I was discriminated against and was given the first floor room beside the ice machine and elevator even though the hotel didn’t look fully booked.
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 20 日
yes
Jean
Jean,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 19 日
room 107 had the most uncomfortable bed I've ever slept in. it had some sort of metallic frame that was very noisy. also, was charged ~5.00 at check in for a "service fee" or something like that. this was in conflict your website hotels.com which stated "this is the amount you will pay". just inaccurate. doubt I'll use hotels.com or the hotel again.
rick
rick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 14 日
We booked a room with two queen beds. After we checked in the room keys did not work to open our door. So, I told the receptionist and they gave us new room keys, which also didn't work. So they provided a "free upgrade to a suite" which only had one bed and a pull out couch. My kids said the couch bed was very uncomfortable. The suite also reeked of smoke.
brendan
brendan,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 13 日
room
breakfast was ok, room had roaches
Elka
Elka,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
Air conditioning work wonderfully in the room.
Irene
Irene,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Charlie Kirk
There was a fly in the bathroom. I killed the fly. End of story.
Cesar
Cesar,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Grandparents Breakfast stay
We came to town to have breakfast with our grandson, the ease of check in and the room was great. We stay here whenever we come to this side of NC/SC and will definitely be back.
Peter
Peter,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Leidiane
Leidiane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
Good option
A very comfortable hotel for the price, the breakfast was very good
Miguel
Miguel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Brian
Brian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Manuel
Manuel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Heather
Heather,1 晚行 程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Weekend stay
My dad and I always stay here due to its proximity to Carowinds. The Comfort Inn continues to deliver. The beds are extremely comfy and rooms get dark at night, thanks to the blackout curtains. Breakfast is always a plus: well-stocked and plenty of options. Staff is great and takes care of their guests. Pool is a fun amenity at end of the day. Plenty of dining options nearby. If you want to go into Uptown Charlotte, this hotel is also close enough. This hotel is always my first option when coming to Carowinds.
Aidan
Aidan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Scott
Scott,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 8 日
Kim M
Kim M,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
dereck
dereck,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 4 日
Terrible beds. Hotel does not offer roll out beds or baby cribs. There was an outlet with cables sticking out and no cover. One of the lamps cables just hanging with no power. Breakfast was good, the staff was pleasant.
Claudia
Claudia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
The Bed was uncomfortable but Breakfast was Great!
Eccie
Eccie,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
Nice hotel
Right next to Carowinds with restaurants and gas stations in walking distance so that’s nice. It’s a great hotel for what it is. The free breakfast was good. Staff was very friendly.
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
Bathroom is tight. Bed is good.
Janet
Janet,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 31 日
cockroach everywhere in the wall, in the bed,bathroom cockroach crawling,,, the fruits are old