Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Amanda
Amanda,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
One Night
Nice place. Check woman was very pleasant and helpful. Checkout woman…nope.
Shelly
Shelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stephanie
Stephanie,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Melanie
Melanie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Nice place
Staff very helpful and professional at check-in.
Gregory
Gregory,14 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Victoria
Victoria,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 6 日
This was by far the worst experience.
Rebecca
Rebecca,14 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 29 日
Very Disappointing for a Residence Inn
Surprise charge for parking and for what?!? Nothing special, just a profit grab.
Paid for a queen for two of us and got a regular double bed.
Breakfast was mediocre
A dog was there long time, because the door leading to outside was terribly scratched. Other evidences of dog destruction
Very disappointing stay.
Chris
Chris,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Staff & cleanliness=5 stars, but rooms =janky AF
The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open.
On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Staff was great.
Kevin R
Kevin R,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Location close to everything
Lila
Lila,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 21 日
Outdated property in dire need of modernization
This property hasn’t been refurbished in many many years! Hard to believe Marriott still allows their name on it. Would not go back.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Shyliek
Shyliek,12 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 12 日
Cheryl
Cheryl,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
The staff was very professional and I loved the property.
Antionette
Antionette,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 3 日
They did not clean the room daily
I was told they do it every 3days
The lady in dining room was very friendly and helpful