The front desk staff were nice but there was usually only one person working. We stayed for 4 nights and never saw a person cleaning any of the rooms. I tried to ask a woman I saw pushing around a large 4 wheeled garbage cart in the hallway for toilet paper but she said she didn't speak English. The lobby was often littered with food and trash. There was always a lot of people mulling around outside and the police were there twice during our stay. The room was not very clean, the air-conditioning vent had a lot of debris, lint, garbage inside and the bathroom had dirt on the side of the counter and sink.The concession area near the lobby was never taken care of. The first day it looked good but everyday after was never restocked or cleaned. No one ever even asked how our stay was until I received a chance to review. Very disappointing for a Hilton, will not be going back.
Diane
Diane,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Kathleen
Kathleen,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Awaiting follow up from front office manager
Sent the FOM two emails asking for a refund on a no show, didn’t hear back, please respond and resolve
Katie
Katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Melissa
Melissa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Jeff
Jeff,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Clean and organized, front desk polite and friendly staff
Miriam
Miriam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Patrice
Patrice,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Convenient location
This was a very convenient location. Tons of food options as well as shopping choices. There was plenty of parking. The hotel was huge. It was very clean. We enjoyed our stay.
Gwendolyn
Gwendolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Tadesse
Tadesse,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Mana
Mana,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Starr
Starr,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Natalia
Natalia,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Nothing worth staying for
We stayed at the low-rise section. Very worn interior. The elevators were a little scary to ride in. They made alot of grinding noises. The steakhouse was just okay not worth the price they charge.
joanne
joanne,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 2 日
Poor check in, toilet not up to par.
Upon arrival we got no instructions on what elevator to take. There are two different elevators for different sections of the hotel . We were confused and had to go back again and ask. I think the desk clerk was new since he didn’t explain anything to us. The toilet was hard to flush and was brown and rusty on the bottom.
John w.
John w.,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Shalynn
Shalynn,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
anthony
anthony,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Costello
Costello,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
The bed was insanely comfortable and the shower was nice and strong! Loved everything about our room. We also enjoyed the workout room and pool. This was my husband’s and my 2nd stay at this hotel and it’s where we like to stay when we take a quick trip to Chicago.