The front office personnels were so friendly and professional. Even though we got there early they made sure we were checked in and comfortable. The complimentary breakfast was so good. We really enjoyed our stay and hope to use same hotel
in the near future. Thank you
Paa kojo
Paa kojo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Mohammad
Mohammad,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
They overall stay was fine but way too much noise allowed in the hallways.
Sean
Sean,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Latricia
Latricia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
James
James,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
My Stay at Embassy Suite BWI.
The stay was great.
Joseph
Joseph,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
London
London,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Front desk clerk needs to work on customer service
I did not like the woman who checked me in at the front desk when I came from my stay. The first thing out of her mouth was her talking over me asking if I was canceling my stay. I found that to be very disrespectful, unprofessional, and off putting. If I ran a hotel, she wouldn't be working at the front desk or dealing with customers if that were her attitude. It isn't polite to talk over people either. I also found that agreement that I was asked to sign check in to be very troubling. I'd never seen anything like that at a hotel. I also didn't like that it was being selectively applied to certain individuals. The hotel room was clean. I got a decent night's sleep. Whoever is working in the front desk needs to understand that you're the public face of that hotel and are representing the brand. Why would I cancel a reservation that is non-refundable and just simply throw my money in the trash? Her actions made me want to charge my credit card back and sleep in my car. I was about to do that until I met somebody wonderful at this establishment. I tried to compliment the individual who did a great job driving the shuttle but you all told me you weren't gonna post the review.
Emanuel
Emanuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Our overnight stay
We stayed over night and the mixologist and server were excellent. The desk personnel were very nice and helpful.