Many of the advertised amenities are not available. Most important: no restaurant and no bar. We chose this property so that we would not have to leave in order to eat. The listing needs to be updated.
Room 5 has a gigantic bathroom with a door, but an open partial wall made of cubes and no separate light for the bathroom. Very odd.
Dawn
1 晚行程
10/10
Excelente servicio, muy limpia, la ropa de cama en excelente estado, habitaciones muy amplias.
Raquel
1 晚家庭旅行
10/10
david
1 晚行程
10/10
Excelente estancia! El hotel esta muy bonito y muy bien cuidado, las habitaciones muy amplias. Las camas muy cómodas sin escuchar ruido de la calle. Si viajas con mascotas es un increíble lugar para quedarte.
Eudoro Jorge
1 晚行程
10/10
Gregory
1 晚行程
10/10
...
GERARDO JOSE
1 晚浪漫旅行
10/10
We chose Hotel Alcatraz because of the comments on Hotels.com, and we were not disappointed. Our room was large, thoughtfully appointed, and very comfortable. They allowed us to leave our dogs in the room while we went to dinnerm, and they offered a great breakfast (at a cost) the next morning. I watched Maria squeeze my orange juice, and we both loved the fresh fruit and omelettes we had. Maria was attentive and willing to chat and we thoroughly enjoyed ourselves. We will definitely return.
Dorothy
1 晚行程
10/10
Atención Excelente y Cómodas Instalaciones.
JOSE ANGEL ARREDONDO
1 晚浪漫旅行
10/10
Stewart
1 晚行程
10/10
This is a lovely property & the room was extra large, clean & very comfortable. The owner is lovely & didn’t blink an eye when we arrived several hrs before the official check-in.
The one drawback is that it’s a little out of the way from the center but if you have a car, no problem!
Would highly recommend staying here!
Marc
1 晚结伴旅行
10/10
The room is very wide and the bed is very comfortable.
The place is coozy and it seems to be at home.
The car is needed for your transfer
Federico Peloggio
3 晚浪漫旅行
8/10
Roger
2 晚行程
6/10
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José Antonio
1 晚行程
10/10
Ok
Aura
3 晚行程
10/10
I have been disappointed by many hotels in Mexico, this was not one of them. It was beautifully appointed. Once you are inside the hotel it’s got a great vibe. Google maps takes you to the back of the hotel, which is not beautiful, but once you find the entranceway right across from the marina, it’s golden. The hotel is right next to the marina and I learned through walking my dogs in the neighborhood that it’s actually a very high-end neighborhood with very big well-maintained homes. It was a dog friendly spot which is important for our three dogs I don’t normally leave reviews although I booked tons of hotels through Expedia, this place just felt special and super grateful I found it. The owner was lovely too and was a wonderful hostess.
Trevor
10/10
El hotel esta muy bonito y siempre limpio. La atención de las dueñas es excelente y fuerin muy atentas con nosotros. Nos dieron muchas recomendaciones para visitar. Lo recomiendo bastante. Es la según vez que nos hospedamos en este hotel y si regresariamos.
Laura Sofia
8 晚行程
2/10
Not happy with my stay.
robert
1 晚家庭旅行
8/10
Mike
2 晚家庭旅行
10/10
Nancy
1 晚行程
10/10
jennifer
1 晚行程
8/10
Very big room, exceptionally clean
M. Cecilia
1 晚家庭旅行
4/10
El lugar es muy pequeño, alejado de todo. No tiene opciones variadas de comida o bebidas y fue muy caro todo.
Diana Marisol
4 晚家庭旅行
10/10
The hotel is managed and staffed by the most wonderful and welcoming people. Homemade breakfast and dinner to order, impeccable service and refreshing delight to return to. Ole!