Upon arriving to the Baymont my wife and I immediately noticed the unkept grounds and the dirty, unswept entry to the motel lobby.
We asked to see our room. Upon entering my wife noticed that a large section of the wall paint, texturing, and drywall had sluffed off the wall exposing a large area of green and black mold. We were shocked and appalled. We turned on our heels and went back to the front desk to cancel our reservation. The managers would not listen to our complaint, saying "You made the reservation, you have to pay for the two night stay." I tried negotiating but the managers would have none of it. They charged our credit card the full amount.
We located another motel in the same general area. The manager said he gets many people telling of a similar experience.
So it appears as though the Baymont managers have a little scam going on here. They misrepresent the motel on Hotels.com, starting with the picture of the motel building, and grounds, rooms, pool, etc. (the pool was closed with no notice on Hotels.com). Then folks like us make a reservation... The rest is history. No maid service is required, no clean bedding or continental breakfasts are needed. The people leave and the managers charge their credit card. Done deal.
Don't fall for it. Run in the other direction. We got stung. My wife and I won't be using Hotels.com any more either.