Our keys would not work to go in the pool area, no one was at the desk at 8:45pm to assist us in getting into the pool area. There were 2 towels left on the stand in the pool area. In our room there was only shear curtains so I woke up at 2am and it was so light in our room I thought it was time to get up. So I didn’t get much sleep from then on. The breakfast did not offer any bananas, apples or fruit of any kind. 2 of the 3 cereals displays appeared to be empty. They said the power went out the day before and that we would not have any TV. So we got so bored we just went and drove around in our car. Everything seems to be very worn and not updated. In the breakfast area there are ants by the drink station area…which I noticed when I sat down to drink my coffee and have a muffin. We will not be staying at this hotel again…the images of the hot tub are deceiving…and is what caught my eye when booking this hotel. The jets were very minimal, I questioned if they were even on…but according to the dial in the pool area the jets were indeed on. Our bedding appeared clean but very wrinkled. I don’t like to leave a bad review for any business but when multiple issues happen and I am unable to sleep, which is the whole reason we booked a hotel to begin with, I feel it is best to let others know. Now I have a long drive ahead of me today and not a good night of rest or relaxation.
Nicole
Nicole,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Bad customer service and dirty room.
No staff at front at check-in, the room was dirty, the fridge did not work, bedding was dirty and the pool was so loud. I was down for my daughters tournament and just asked for a refund to leave as they were full. They refused to give me a refund.
Pamela
Pamela,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Ok stay
This hotel is in need of an upgrade pretty badly. There were flies in our room and while it was a non-smoking room it smelled of stale cigarette smoke. They used air fresheners and scented cleaners. The breakfast was lacking. The pool and hot tub area was lovely however. The bed was comfortable.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Room was dirty hk missed a bunch of hair and crumbs on the floor asked to be moved and they guy acted like I was being an inconvenience. The room he moved me to had toe nail clippings on the floor between the bed and nightstand. Let FD know about it in the morning before checking out
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Mike
Mike,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Darlene
Darlene,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Alley
Alley,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
Room not that clean. Beds uncomfortable. Over prices for the “Quality “
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 3 日
The bathroom in the room was terrible. The tile on the floor was cracked and the toilet was not affixed to the floor. I’d have to image that water leaking from the shower could be causing mold in the sub-floor.
Zachary
Zachary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 31 日
This place needs work
Kay
Kay,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 13 日
Worse hotel I have ever seen in 30 years of travel
We checked in and checked out , the room was horrible had mold in the bathroom, rust in the toliet and bugs. the linen was dirty we asked for clean linen and was told we had to wait until the morning. we checked out and requested a refund immediatly and still have not received our refund. There is no elevator I requested an ADA accessible room there was none available and no one to help carry luggage from the 1st floor to the 2nd floor
Brenda
Brenda,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
W
Verna
Verna,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 14 日
A little pricey for being a little outdated
It was ok. A little outdated and could probably use some newer updates. And the guy in the morning was rude when we came down for breakfast as he already started putting the breakfast away before 9 am!
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
Stanley
Stanley,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Henry
Henry,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 10 日
The building and rooms need some upkeep and a bit more cleaning. The TV in one of the rooms didn't work.
David
David,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 7 日
A GOOD cleaning can do wonders here. Breakfast was poor, no Juice Sun. morning. No fruit. There was watery eggs & sausage. No sour cream or peanut butter for your bagel, just butter. cheap. I Loved having my coffee thu.
teresa
teresa,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 7 日
Josette
Josette,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
Cheap but dirty.
Very tired and dirty hotel. Staff not very welcoming. Dreadful breakfast selection, the only thing that looked OK was the OJ.
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
It was nice, quiet, and clean.
Daniel
Daniel,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 30 日
Don’t waste your money.
Toilet broken in the first room. 2nd room was a terrible downgrade. Bad tv. Phones didn’t work. No towels. Toilet paper dispenser was broken. The whole hotel was bad. Service was terrible. Front desk is non-existent. Railings were broken. AC didn’t work. Housekeeping is a joke. Everything was dirty. They “cleaned” our room after the first night and all the did was throw the bedding back on the bed. Nothing was made. Hot tub was mildly warm at best. No towels in the pool area. Had to go to the desk to get towels and then they got mad we left water on the floor. They brought 2 towels in to the pool area with 10+ people in there. The whole place smelled like wet feet. The mattress pad had knots in it. Pillows were terrible. Place needs to be shut down. I’ve stayed at cheaper hotels that were way better. Only picked this place for the pool but should have went elsewhere.