Beware- this hotel will charge you $600 for smoking in their hotel rooms when you are a nonsmoker and will claim you smoked in their hotel room. Very horrible customer service
Cheryl
Cheryl,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Great breakfast buffet
Was a nice breakfast buffet with the friendliness man in charge of it.
Janice
Janice,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Las tres veces que me he hospedado ahí, no me regresan el depósito que piden
Aracely
Aracely,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Lacey
Lacey,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Julian Amaral
Julian Amaral,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
It’s Okay
The hotel is kind of run down and needs a refresh. We loved the pool area and the set up. The restaurant nor the staff at the hotel bothered telling us that kids ate for free if we stayed on property so we ended up paying for all of the kids meals.
Alexandra
Alexandra,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Great stay
Was great all around
Jazzmin
Jazzmin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Xiaojing
Xiaojing,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Debra
Debra,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Nice hotel fix A/C
Let me say for the price you can’t find a better room. The room was very spacious much like the Embassy by Hilton. Very clean, you can tell the staff takes pride in their service and professionalism. Here’s where I had a problem the a/c system was not working right and we’re in Phoenix! The front desk did allow me to check other rooms but it was the same situation. Other guest had the same complaint. When talking to one of the other guest he informed me that it was an ongoing issue. To add to the heat the fire alarm went off in the entire hotel waking the guest. Parking is not free, you have to pay $12 per night to a third party company via QR Code. I really like the location near some decent food spots, but the a/c has to be corrected.
Donald
Donald,6 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Elizabeth
Elizabeth,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Ruben
Ruben,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Allison
Allison,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Room was hot.
The customer service was really good. The front desk did their best to accommodate us due to the room being hot.
The rooms A/Cs wernt working properly and was switched rooms. The second room wasn’t much better
There was as well a 250 deposit/hold which is a bit high for a 1 night stay.
Overall location was pretty good and big pool area.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Carly
Carly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
A good one
Was a great stay, could offer more channels possibly.
AC could’ve been a lot cooler, but overall great stay.
Joshua
Joshua,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Jodi
Jodi,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
charles
charles,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Anthony
Anthony,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
The staff was very helpful and friendly, the property had an amazing courtyard.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
You should let people know that there is a charge for parking 12.00 a day extra i wont be back ive always stayed there when i come to the phoenix time to find a new place
Ernie
Ernie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Brenda
Brenda,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Very comfortable & cozy
The room was clean & safe. The property was well maintained and beautiful. It was conveniently close to the Phoenix Convention center and freeways! We'd definitely stay there again!
Jeremy
Jeremy,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
One night stay after a flight, clean and comfortable as I would expect from this chain.