The food was great and the staff at the desk comped my parking fee.
JEFFREY R
JEFFREY R,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Clean beds Very Worn Out
Due to an unforseen issue we had no control of we had to move from our resort late at night. We picked ES Palm Desert as ES is a great go-to. This location is so worn out.
We had to change rooms because the frontdoor didn't close and stay closed plus the air conditioner sounded like a car with no catalytic converter.
The front desk was gracious & changed our room. The front door was almost impossible to lock.
The inability to secure the room due to the condition of the entry doors is unacceptable.
Talk about not feeling safe at night!
And we saw that door issue with every door we walked by. They gave us 2 full size beds but sold it as Queen size. The bathroom had mold on the floor base boards, someone elses long hair.
The room had broken cabinets, pipes exposed,dirty carpets and all of the images that are on the website regarding the rooms are inconsistent.
Luanne
Luanne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Beautiful grounds and the rooms always make me feel like I’m at home!
Elena
Elena,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Diana
Diana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
We had a wonderful time. Room very clean however there was a leaking pipe above the bedroom sink, that dripped on my head when brushing my teeth and rinsing my mouth 😳 Apparently it is there for the air conditioner run off to go into the sink from above. The hotel housekeeper was informed and apparently the plan is to eventually re route it😀 Otherwise the staff is awesome, very helpful and friendly. Wonderful service all around! Great breakfasts, and evening receptions! Will definitely return for another stay!
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
modesto
modesto,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Had a good time
Loved it
Yolanda
Yolanda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Lynette
Lynette,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Lindsay
Lindsay,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
We did it did lac a little security, like at the pool. I know there we no life guards, other people stay there brought in a lot of beer to the pool area and didn’t clean up after themselves and there was no restroom near the pool
Joana
Joana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Loved our breakfast.. Breakfast selection and the omelette station was the best!
Room was clean, lay out was great . I love the living room separated from the bedroom. Staff was excellent . They say no food and drinks by the pool but no staff was monitoring . I also recommend to upgrade carpets n couch . We booked two rooms and one room the carpet was clean but smelled moldy.
Over all we enjoyed our stay and will re book in the future ..
sarah
sarah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Melissa
Melissa,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Lisa
Lisa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great
Ethel
Ethel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great resort at a great price
Joan
Joan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Shirley
Shirley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Sheary
Sheary,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Mediocre Mini-vacation with amazing staff
The staff is really great although in my opinion they were completely under staffed. Poor employees were literally running around. One person doing the job of 3 people. We really appreciated the Birthday goodies left in our room (which we didn’t request and who knows how they knew). I’ve stayed there before about 5 years ago. The place looks run down. Needs cleaning and fresh paint in the stairwells. Also, they now charge for parking. ($15 per night) The elevators were boiling hot. The rooms’ cabinets wouldn’t close shut. The pool had limited seating for only about 20 guests at most. There was visible water damage on our bathroom door and on the rooms wall and ceiling. On our last day there were big insects DEAD on the floor! Only ONE ice dispenser for the whole hotel. Complimentary Happy Hour was limited to 2 drinks per person as before it was unlimited. The snacks were enjoyed by all. Their menu in the complimentary breakfast gets a 10! But not enough staff to get the long lines down.
The size of the rooms get a 10. The staff gets a 20! The condition of the hotel is not up to par for Embassy Suites = 4.5. The location is a 10 (plenty of restaurants and stores close by)
Alexis the hotel employee (maybe manager) was super friendly and did the best she could and gave her all (again…one employee doing the work of at least 3 people) and I commend her for that!
Elsa
Elsa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Britt
Britt,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Amazing. Staff are helpfull and nice. The only thing is that water heater in the shower does not heat that much but we enjoyed our stay.thank you