Checknin was slick. Room was ok, towel had silicone and stains on. Pillows lumpy and flat, bed was ok. Heating was noisy, hot water was very hot and cold was warm. No face clth/wash cloth available. Bar closed early, we were told we couldnt order cocktails at 22.40 beer wine or simple drinks only. Breakfast was very good.
Darrin
Darrin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Friendly staff, great location
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Staff really friendly. Location great. Room spacious and clean. Breakfast was really slow today, we waited 45 minutes for our hot food to arrive, even though it was quiet. Overall a great stay and we would definitely stay again
Debbie
Debbie,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Greeted on arrival, room small but well appointed. Tv reception not brilliant which was mildly annoying. Nice bar area. Good location to Ovo for Madness concert.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 2 日
Although we got upgraded to a suite, which was a great gesture, room was dated and not that clean. Very creaky staircase to mezzanine and lighting not great throughout room. Not stayed in a malmaison before but expected far better. Should of complained but didn’t want to ruin anniversary celebrations
Ian
Ian,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Clean room, very friendly and helpful staff. Very comfy mattress but pillows a little thin.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 24 日
Waited at the front desk for almost 10 minutes to check in, with no apology when the staff did come through. Customers luggage was left unattended behind the desk for this time too. The staff at other times inc checkout were much more friendly. Room was dark and tired looking and cleaning needed improvement - very mouldy bath mat and dusty areas in the bathroom.
Emma
Emma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 24 日
Clean Room but heard a constant noise, sounded like a drip sound, think it was from a over flow outside
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Not having breakfast
Robert k
Robert k,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 15 日
Overall great stay. Efficient and friendly check-in. Room clean. Sink in toilet didn't drain properly and hot tap was on wrong way round. Thought breakfast was quite expensive so ate locally rather than in hotel
Keith
Keith,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Michele
Michele,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Roan
Roan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Nice room, nice staff, very clean and comfortable, enjoyed our stay, would have been even better if we had beaten New Zealand at the rugby but it wasn’t to be.
Malcolm
Malcolm,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Lovely decor. Friendly staff. Delicious breakfast
Morag
Morag,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 6 日
Staff were good.The breakfast offer was confusing as the bar menu offered muffins but the restaurant area were not aware of this as a single purchase.No TNT in the bar.