Comfortable bed, nice room but toilet flush was broken
Jordan
1 晚行程
8/10
Donna
1 晚商务旅行
10/10
Very comfy room. We had room only so didn’t eat but everything looked clean and well laid out. The reception staff weee really friendly and helpful. The pool and steam room were lovely. Loads of free parking on site and just a 5 min drive to Inverness centre. I’d recommend the hotel
Diane
1 晚行程
8/10
真实旅客
1 晚结伴旅行
8/10
Hocine
1 晚商务旅行
8/10
Comfortable night and staff ordered a taxi for show at Eden court.
Very good spread of food in morning for breakfast.
Kenneth
1 晚行程
10/10
Free parking and only 5 minutes drive to national treatment centre.
Steve
1 晚家庭旅行
6/10
Staff were great and super helpful.
The rooms need upgrades. Windows are water damaged and difficult to open. The toilet handle was loose and hard to use.
Melissa
3 晚行程
8/10
Kevin
1 晚商务旅行
4/10
I booked this hotel for a nights stay before the half marathon.
I was looking forward to having a chilled night in the spa area with hot tub etc followed by ordering food to my room for dinner.
I arrived at the hotel to be greeted by a helpful and kind person at the desk but it was evident they were stressed and busy as it appeared they were very short staffed.
I then made my way down the pool area which was very small and busy. Much to my dismay the hot tub was broken and off.
I then showered and went back to my room to order room service in which I was told they were too busy so I’d have to come down to collect it. I attempted to phone multiple times to order food and there were no answer.
This then forced me to go out in the dark in a city I didn’t know to find food from somewhere.
The following morning I went down for breakfast. There were no times stated that the breakfast was on so I had to assume it would still be on at 9:30. There was no one at the desk to greet you so I had to just sit myself and get on with it.
Overall a disappointing stay and I most likely will not be back sadly.
真实旅客
1 晚行程
10/10
Ross
2 晚家庭旅行
6/10
Jenni
2 晚行程
10/10
pip
3 晚行程
8/10
Kevin
1 晚商务旅行
8/10
Didn’t get my VIP, otherwise ok.
Norman
1 晚家庭旅行
8/10
真实旅客
3 晚行程
8/10
Colin
2 晚家庭旅行
4/10
Average room in need of a deep clean. Bedding etc were clean but one of the towels we were given as clean laundry was dirty, along with multiple stains on the carpets. On the upside the health club made up for the far below average room.
Dean
2 晚家庭旅行
10/10
rachel
1 晚行程
8/10
Convenient location not far from city centre. Room was a great size and bed was fantastically comfy. Phenomenal shower too, super powerful.
Spa and swimming pool also were really good.
Gordon
2 晚行程
8/10
Reception staff very professional and helpful; swimming pool and gym amazing; comfy and clean rooms; the only thing that let it all down was the bar staff. The girl made a face when we asked for the food menu and her whole manners weren’t professional. This spoiled our dinner really. Breakfast really great as usual.