The worst experience at a hotel ever. The first thing when we got to the room was backed up toilet. We had to go get a plunger and take care of it ourself. Very dirty room I don’t think the floors were swept or the bathroom mopped. The pool area no towels and not clean. Hot tub had chipped paint and the jets don’t work. I got a bad rash from the hot tub. To many homeless people in the parking lot. Did not feel safe. Found a switch blade on the stairs, it looked like someone was trying to get in. Dirty stained blanket on the bed. Blood stained sheets. I had to go to target to get blankets. Breakfast consisted of cold cereal, cold waffles, old bagels. My daughter came to visit me and while she was there in the daylight someone tried to break into her car. I was not comfortable going to my car at dark. This hotel is also an extended stay. If I had known that they took vouchers for homeless people I would never have stayed there. If I hadn’t already paid for 3 nights I would have left.
Tammie
3 晚行程
8/10
michael
1 晚行程
2/10
The place was really run down and dirty. A lot of homeless people coming in and out and the cops seemed to be there daily for problems... I didn't even feel safe sending my 12 year old son to get something from the car by himself. I definitely would not recommend this hotel!
David
2 晚家庭旅行
2/10
David
2 晚行程
4/10
Realizing this is a lower priced hotel, but it didn't need to be "dirty". The carpet had not been vacuumed, and needed cleaning. Light bulbs burned out, toilet running - all signs of poor housekeeping. Also, the mattress needed replaced and the parking lot was a little "shady".
Mary
1 晚行程
4/10
alan
3 晚商务旅行
10/10
Ciara
1 晚结伴旅行
2/10
Gregory
1 晚行程
2/10
The photos definitely didn’t match the property. There were dirty elevators, and vacuumed carpets in the hallways. Homeless all outside and inside the hotel there was human feces in the bushes outside
Our shower broke in our room, so they moved us to the room next-door only to find out that the shower wasn’t working as well. When you are coming from out of town, you don’t know exactly what it’s going to look like until you pull up so I feel like it was false advertisement. This has happened to me once before with Expedia already.
Bernadette
3 晚行程
4/10
Good location,some homeless outside of property and the rooms needs a deep clean
Antonio
1 晚家庭旅行
10/10
Yeimy
1 晚行程
2/10
The property was flooded with homeless and druggies, we got this for a 3 night stay and left after the first night, the breakfast was gone by 730 am and the dining area was ALWAYS flooded with what looked like homeless. Staff was amazing and supper understanding and accommodating through our struggles. We are from a small farm town so not used to the city but at the same time did not feel safe.
Emily
3 晚家庭旅行
10/10
Daniel
1 晚商务旅行
6/10
真实旅客
2 晚家庭旅行
2/10
Would never recommend anybody they sold us a room that was not even prepared right nor even ready or meeting anyone’s expectations unless they are really just needing a place to stay. It was extreme bad weather and still have yet to even receive my refund and it’s really irritating for the fact that I had to drive in that extreme bad weather with my pregnant wife.
Tyler
1 晚行程
2/10
April
1 晚行程
10/10
Abbey Anna
2 晚行程
10/10
Gabriel
1 晚行程
6/10
The room cards did not cover our entire stay which required us to have the card re-keyed every time we were our of the room. Staff were busy and not always able to assist in a timely manner. The hotel was clean however the shower curtain did not stay closed and sprayed water throughout the bathroom.
Patricia
3 晚家庭旅行
4/10
Caleb
3 晚行程
2/10
Mark
2 晚行程
4/10
Muy sucio. En el baño casi no salía agua
Virginia
1 晚浪漫旅行
10/10
Sindy
1 晚行程
6/10
Poor customer service at desk. Not just me, but how I witnessed others treated. Staff seemed uninterested in offering great service. Previous coffee spill not cleaned in my room. Poor continental breakfast options.