A grand old building but quite tired and dated looking in places. Bedside lights didn’t work and one had no bulb which is potentially dangerous. It was sorted immediately though. Staff were friendly enough but nothing above or beyond. Reception is in a small room off to the side which was a bit strange and was not attended a couple of times. It’s four star rated but didn’t feel like it. Location is fantastic.
Kerry
Kerry,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Lovely hotel friendly staff fantastic food
Pamela
Pamela,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Great stay
Lovely comfortable bed. Clean room. Friendly and helpful staff. Great for staying in city centre.
Tracy
Tracy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
neil
neil,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 12 日
quite nice but there were stains on the carpet and on the chair it was not very pleasant. The curtain in the bathroom was also quite dirty. these shortcomings should definitely not be there considering the price.
Staff is top notch.
Jiri
Jiri,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Katherine
Katherine,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Edward
Edward,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Total recommend
We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Hotel with Character
Stayed two nights at this hotel. Its full of character and lovely decor. Its in a great location being a 5 min walk into Norwich town center and theatre. The staff were very helpful. We eat in their restaurant Friday night and the food was very good.
Arthur
Arthur,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Norwich night out
Lovely room, was ready early and the team at the hotel were very welcoming!
Jimmy
Jimmy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Couldn't of been happier
Beautiful place, friendly staff, quiet and right in the centre of Norwich for all the amenities
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
Hotel room was disappointing, though, breakfast was excellent.
Martin
Martin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
Great team , well worth staying at
Well placed hotel within a couple of minutes walk to city centre
Very smooth friendly check in
Great bar team
Hotel was very clean and we had a great stay
Certain parts of the room did need a bit of TLC but it is an old building
david
david,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Staff was very friendly couldn't do enough for you. Ned was sife. Shower was impressive 5star all round
Stuart
Stuart,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
City Break
Nice city hotel and elegant building. Nice food offering and nice location for Norwich City with parking. Looking forward to our next stay
Patrina
Patrina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 23 日
Emily
Emily,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 12 日
martin
martin,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Best served breakfast I have had, pity the room toilet seat was broken along with the bathroom door, they did in fairness offer to move me but it was too much effort and only one night
Rob
Rob,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Stuart
Stuart,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 6 日
Great hotel. Slightly tired (but massive) suite
Another great stay. Welcomed by the ever friendly staff and had a very simple check in.
The suite was very spacious, if a little ‘tired’. The collection of furniture was a little comical, with old tiger print sofas and colonial wardrobes all having seen better days.
The bed was big and pretty comfortable. The bath was deep and luxurious. However the shower took an age to warm up and left me shivering and wet for about 10 minutes (not great with a cold).
For breakfast I opted for the full English, which was fine. I’m not sure value of the value money though.
Checkout was super swift and pleasant. Will definitely stay again.
Joseph
Joseph,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 29 日
Convenient
Convenient location but the car park was a mystery so used the municipal car park on the same street. Were given an accessible room which is OK but wasn't requested or needed. Dinner was a very pleasant surprise - it was delicious and we couldn't have been better looked after.
Rex
Rex,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Weekend in Norwich
Very comfortable and accomodating. Enjoyed the hotel Bentley ride. A great city for shopping history, goid eateties and pubs, bars.