The suit with ocean view was absolutely beautiful. All staff was completely helpful throughout our entire stay. Definitely recommend staying here!
Kristyn
Kristyn,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Theodore
Theodore,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Diana
Diana,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Dance the night away
Nice hotel, but dated. Rooms need a makeover but the staff was great! People working at the hotel really seem to care.
Louis
Louis,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 28 日
Ali
Ali,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Louis
Louis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 26 日
Disappointing.
Beware! The ocean social bar doesn’t point out the 22% service charge. Which is the gratuity. They hope the patrons are relaxed and drunk enough to not notice.
Concierge is worthless and they don't give you much information. You’re better off researching things yourself
Maria
Maria,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
I chose two Bay View rooms but neither of them saw the bay, because it was somewhow not looking at that direction. So what I saw was the roof of the smaller building and thats it. I always had to ask for towels or for the refill shampoo, because it was already empty when we checked in. The hotel is always booked for some events, so one day the big pools were closed and the other day the lower small one. So you cant even choose when to use the pool. The coffee cups in the room were never changed. I guess they were just rinsed and put back with stains. I would have expected a better service from this hotel. The check in took way to long, I dont know why it takes that long when you already had payed everything. We checked in in the evening and there was nothing special for a welcome.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
VERONICA
VERONICA,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Suraj
Suraj,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Narayanna
Narayanna,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Etty
Etty,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Great Stay
We had a pleasant stay at Eden Roc. The hotel is beautiful and very clean. Direct access to the beach, with beach chairs included is a huge perk. You do have to pay an extra $35/day for a beach umbrella if you want one.
Our oceanview room on the 19th floor was quiet and very comfortable. It was nice to sit on the balcony and have coffee in the morning, or look out over the resort at night.
Lots of great food options between Eden Roc and the hotel next door (FontaineBleau) and an easy 10 minute walk to CVS if you forgot anything.
My only complaint was they had overbooked and told us our selected room was not available when we checked in at 7pm the day of our arrival. They had us go to dinner and then had a room ready for us by 8pm. There must have been some miscommunication, because we did end up getting our oceanview jr suite room. I wish we had been able to get our room right away so we could have changed and freshened up after a day of travel.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Johan
Johan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Claudia
Claudia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Nice property, but need some updating
Overall, it is a nice property. It just needs a an updating and a facelift. They were a bit understaffed, and the concierge was sarcasticly rude and did not know the area at all.
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 29 日
Not as good as Eden Roc St Barts
We were locked out of our room for several hours because we had extended our stay but both reservations were not linked and needed to check in again! on another occasion we couldn’t access our room for about 45 minutes because the battery of the lock had ran out. It was EDM week without our is knowing ahead of time. Not a family friendly environment. Beds and bedding very nice but room looking tire. Jets in the tub could have used a good scrubbing.