The hotel is comfortable and clean, convenient location to the airport and the west side of Toronto suburbs so I would stay there again.
My complaint is about basic maintenance, I had an issue with the smoke detector in my room chirping every 40 seconds starting at 1:20 am my second night there. Obviously it woke me up, and alarmed me, I had to get dressed and go down to the lobby only to find out that maintenance couldn't deal with it until the next morning. I was offered a room change but really didn't want to pack everything up at 1:30 am. The front desk staff eventually relented and gave me a key to another room so I could sleep there without moving all of my stuff and then go back to my room in the morning when I was checking out which I appreciated. My question is aren't the batteries in hotel smoke detectors required to be changed regularly long before they start to chirp?
Sandra
Sandra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Barbara
Barbara,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Bobby
Bobby,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Eric
Eric,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Craig
Craig,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
Do not stay here
This was a terrible experience, the best and restaurant close very early, the prices in the lobby for snacks is outrageous, I spent $40 on 2 bottles of water, a microwave soup and a chocolate bar. We were there for the rbc Canadian open and they did not have a bartender around to serve food and drinks while it was on TV, the pool was open later than the restaurant. Room service is only by request and they did not fully clean the rooms when it was requested. Photo attached of a full restaurant and bar but nobody there to provide food or drinks.
Megan
Megan,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Good was great, comfortable and a good size!
Unfortunately the front desk let my child run a $40 tab, without me knowing. When I called to speak to the manager they were suppose to call me back……. Still waiting
Nicole
Nicole,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
USMAN
USMAN,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Our room was nicely decorated and comfortable.
Janet
Janet,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Stay was perdect for a couple nights in the area
Nic
Nic,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Kris
Kris,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Rooms were clean and beds were comfortable.
Allen
Allen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Gino
Gino,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Nice stay
Clean rooms and great service! Will definitely return
Priscilla
Priscilla,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Fred
Fred,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Conveniently located nearby to the airport with 24 hour concierge.
Annette
Annette,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 29 日
The facilities were average and at least clean. The staff, minus the cleaners and some of the wait staff were pretty rude. The facility was also very out of the way with nothing interesting around. Would not stay again.
K
K,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Its great place
MYKHAILO
MYKHAILO,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
Good
Brian
Brian,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Daniel
Daniel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
good property managed well
HARPREET
HARPREET,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
Very clean and comfortable.
Parking was full capacity, had to drive around to find a spot that someone just left.
Missing free coffee in lobby :(