From the begiinning with Valet Staff to Front Desk staff on check in and check out and night shift Front Desk staff to Housekeeping staff to service attendants at our continental breakfast; This was and exceptional stay with exceptional customer service with a smile and our room exceeded our expectations.
We even received exceptional service before arriving on the phone by Carlos at the Front Desk when we arrived.
This was a excellent hotel stay for me and my family.
Our room suite met every need and comforts.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Katherine
Katherine,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
heather
heather,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Tiffany
Tiffany,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Shelley
Shelley,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Justin
Justin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Rebecca
Rebecca,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Rocio
Rocio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Lee
Lee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 1 日
The restaurant wasn't open so we had to get food for the room. We had no silverware and they brought us some but no forks. The sofa in the living room is made for tiny people. Beds were very uncomfortable.
Tina
Tina,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Patricia
Patricia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 7 日
The location of this hotel, in far north Dallas and right by the Tollway, is excellent. However the downside is that it's by other hotels and apartments with no space for strolling or exploring. The room was comfortable but the heating unit came on periodically with a loud grumble.
Stephen
Stephen,1 晚行程
Orbitz真实住客点评
8/10 很好
2024 年 11 月 27 日
Loved the cleanliness of the hotel, the design and comfort. The only guest service member that we had an issue with was Marlene who gave several guests including me a hard time with the gate not working. Notified her that the gate was not accepting our payment, she assured another guest and I that someone would be there and had us walk us back again where she eventually helped us which is something she should have done from the beginning, poor service from her part.