I was able to add nights early on my trip las minute and I was very grateful. The pillows were not the best and our shower was definitely out of date but overall the hotel was super accommodating. I would stay again! The location was perfect for the tube circle/district lines getting around the city!
kelsey
kelsey,8 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
GABRIEL
GABRIEL,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
On arrival, the doorman Max was absolutely amazing greeted us had a nice showed us where to check in also showed us that we can get tickets for stadiums like Arsenal made a smile and laugh. Max the doorman was an amazing person.
Had breakfast every morning the staff are very nice. They make sure that you’re okay when you’re sat down. The breakfast was very nice but the only thing that was bad was the coffee machines they only gave you half a cup of coffee and personally and I’m pretty sure loads of people would like a full cup of coffee.
The Health Centre spa was lovely to steam room was nice bit too hot but it was alright. The sauna was gorgeous. The swimming pool was a bit too cold, but it was nice. The temperature just needed to be a bit higher. That’s all the Jacuzzi smell of chlorine. I nearly suffocated of this smell apart from that it was nice. I would come back again.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Marlene
Marlene,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Sven
Sven,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
HOLIDAY INN
It was fi e and so convenient for everwhere in London.
MISS
MISS,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Not as great as usual, but still good.
Quite disappointed that for the second month in a row the sauna was out of action. When booking this hotel it is one of the main reasons.
Also the bathroom was ridiculously small this time, and I don’t think the bed was king size as promised.
Otherwise lovely staff and good breakfast (we missed the omelette chef though… bring him back!!!)
S
S,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Dejligt ophold, genial beliggenhed
God beliggenhed, tæt på restauranter og metro.
Fin pool. Meget venligt personale.
Udmærket morgenmadsbuffet.
Mulighed for opbevaring af kufferter efter udtjekning
Værelset var lille, det samme var badeværelset, men det fungerede.
Lisbeth
Lisbeth,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Excellent hotel in the heart of Kensington
The room was extremely clean and the bathroom also. Comfortable bed, blackout curtains and good facilities. Comfortable reception area to wait for room/taxi etc.
Staff were helpful and enough of them to be available when needed. A shout out to the lovely young lady in the Starbucks coffee bar - she went the extra mile with a lovely message or a smile written on each drink. A nice touch.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Mark
Mark,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Bra hotell med god beliggenhet
Bra beliggenhet. Få heiser på veldig mange gjester. Rommene bra men slitt og løse håndtak på vinduer og løse stikkontakter på vegger burde fikses. God og variert frokost.
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Petrina
Petrina,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Great hotel
Great trip but didn’t appreciate house keeping banging on the door first thing in the morning and waking us up!
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 11 日
Thishotel does NOT Value Your Time
Check-in time 3PM but asked to wait for over an hour! Just NOT done!!