I booked my stay here due to the amenities it offered but was thoroughly disappointed upon check in. I did not have enough towels for my family and had to request some nor did I have bedding for the sofa bed anywhere in the room. The woman at check in was not welcoming or friendly at all and did not explain the parking situation to me and it was dark when we checked in so I’m sure I will be fined for that at a later date. I tried calling for room service and nobody ever answered the phone and I would have to call down to the front desk 2-4 times before getting an answer.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Nia
Nia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Jeffrey
Jeffrey,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Derrick
Derrick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Sushanah
Sushanah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Medium alright
The shower would not stay one temperature had to constantly adjust, the toilet took EFFORT to flush, the bed was not like most Sheraton beds, part of why we enjoy the chain is the comfy bedding and so that was a big bummer. We stayed two nights, the first night they give you 2 water bottles the second day we asked for 2 more and were told no. We had to buy the $8 water. We tied to refill using the water machine in the fitness room but the light was on that it needed the filter change the entire time we were there. One of our towels smelled putrid.The staff was mildly rude. We checked in the day after our wedding for a fun weekend trip and were so disappointed in so much. -side note for those with sensitive skin the bedding gave me hives , wear pants and long sleeves if detergents bother you
Alexis
Alexis,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Cynthia
Cynthia,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Upgrade Needed
This was our second stay in less than 1 year. The first stay was really good, but the second stay will definitely be our last. The staff and service are the only 5 stars I can give. If not for the staff, I would rate the hotel 1 star. Basically, the rooms are literally falling apart. Simply put, the hotel needs to be upgraded. Patch work rooms at these prices is not acceptable.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Igor
Igor,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Steven
Steven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Todd
Todd,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Joe
Joe,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 5 日
I am trying to cancel reservations cause it was made in error but this app wont let me.
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Alex
Alex,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Nice stay.
Stay was excellent. Great bartender. Room was wonderful. Spacious, clean and well supplied. Parking is no longer free which took me by surprise. I wish someone from the front desk would have told me about how to pay for parking, as I held up the line at the parking booth trying to pay for parking at the exit.
Doreen
Doreen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Tara
Tara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
One night stay
Our stay was good overall. The bed was not super comfortable and bounced a lot if one person rolled over or moved. Bartender Chris and food for dinner was great. Breakfast was delicious and our waitress Pamela was the best. It costs 25 to park overnight. We were unaware of this.