Only decent thing was the gentleman at the front desk. He did what he could to help everyone and their complaints (and while checking in, there were many for multiple people!). Room was fine, nothing special. Had another room a few days later and it reeked of smoke. Immediately got a new room. Halls smelled of cigarette smoke and marijuana. Everything just seemed dirty, even though they are in the middle of remodeling. The random girl sitting behind the desk, not sure if she works there, but asking questions to customers was odd. No towels! Was told it would be hours until there would be any available. That’s unacceptable. I think the guy did what he could, but there is so much room for improvement.