Someone entered the room at 8:00 a.m. with a key card. Every hour. When are you leaving
BO
BO,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 2 日
Christy
Christy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Nice hotel
Very clean hotel! Friendly staff! We stayed in a suite with a sofa bed, which had sheets and extra blankets already in the room for it. Very nice stay!
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Dawn
Dawn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Chelsea
Chelsea,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Nice experience for the value
Pool was good, kids got to swim for a bit. Room was clean, it was also quiet where we were located which I appreciate. Overall good experience.
Rick
Rick,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Famiky stay
The place was nice think pool may have had a bit to much chlorine and beds were very uncomfortable and pillows sucked but other than that no complications. Staff was great, rooms were clean and we got all supplies when asked
Jasmine
Jasmine,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 1 日
Booked a room they didn’t have available for me. Got into a room TV didn’t work. Had to move me to another room no lotion or other things talked with manager. She was nice and accommodating. Told me my room wasn’t available that I had booked because I booked on a third-party and not there through them false advertisement of food that they sell or serve said they sold chicken, wings and burgers in which they do not they sell chicken chunks pretzel salad, both nights we stayed kids running up and down the halls all throughout the night and there was a sign posted saying quiet time from 8 PM to 6 AM in which was not enforced. I will not be recommended staying at this hotel nor will I stay at this hotel ever again. I am a member of Hyatt Regency. I am very disappointed. I have stayed at other Hyatt locations and never experienced this.
Dena
Dena,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Horrible Experience
Checked in for two nights, and my reservation was abruptly canceled with no notification. Management did not clarify why my reservation was cancelled and we had to leave the property at 11:30pm! I will never stay at that property again.
Candice
Candice,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Nice stay
Overall it was a very nice stay. The room was clean and comfortable. We did try to get food at the bar but were told It was closed because of understaffing. The staff were a little inattentive at the front counter.
We will stay again.
Catey
Catey,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Nice but could use updating!!
It was a very good stay. The roo. Was nice and roomy but definitely needs to be updated. Would definitely stay again.
Brenda
Brenda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
It was a lovely room but one evening I returned to find my room had not been cleaned. That did not make me happy. Also when I went down to the front desk to tell them there was no one there for almost 5 minutes. N vet heard of a hotel with out front desk service.
Christine
Christine,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 14 日
Kylei
Kylei,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Good weekend
It was a great stay for a weekend. Only complaint was the pot smell on the elevator but that wasn’t the hotels fault.
Amazing breakfast
Elizabeth
Elizabeth,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Good
Seung yuel
Seung yuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 1 日
Booked a room so that my 12 year old daughter could swim for her birthday. Prior to booking, I called to make sure pool was available. I was told it would be open so I booked the room. On the day of checking in, came down that evening and was told pool was closed and would open up Saturday morning. Well Saturday came and was told they were waiting on a contractor to come out to fix the pool. I booked this room just for the pool, so imagine my frustrations. They were not transparent with me and were only interested in getting me to book a room. I asked to be refunded based on misleading information but they stated their cancellation policy. That definitely didn’t fit my situation but there was nothing else I could do. Never staying there again and definitely won’t get any recommendations from me.
Charlie
Charlie,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 27 日
Probably not going to happen again
Pool out of order; not informed prior to our stay. Front desk staff was rude and said I should have checked the website.
Kindi
Kindi,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 26 日
Pool not heated and hasn't been for nearly a year.
Denise
Denise,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Weren’t happy with the noise in hallways in evenings. Kids running in hallways knocking on our doors. Adults hanging out in hallways right outside our door very loud and inconsiderate.
Margaret
Margaret,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Easy check-in process and extremely friendly staff.
Scott
Scott,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 15 日
Propert was not up to Hyatt standards. Run down
david
david,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 10 日
Experience
The pillow had blood stains and I'm still waiting on my deposit that the lady said wasn't even going to come out of my account
Damarrea
Damarrea,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 4 日
Cheap.
Not clean enough. Very limited item for breakfast.
Hasib Ibne
Hasib Ibne,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 31 日
Overall very nice and I would stay here again. We had a couple issues (door handle was janky and the tv remote didn’t work and needed to be switched out) but the room was very spacious and comfy/clean. The pool however looked directly out of a low budget hotel. Heat was broken in the room itself so it was freezing when you got in or out of the pool, it was not clean around the pool (literally a pipe sticks out?!) and the towels were the size of a hand towel..
So if you’re going for the pool I’d say pass, but everything else was really good.