The staff at the reception/check in are very helpful and friendly.
cheng
Expedia真实住客点评
4/10 尚可
2025 年 5 月 10 日
disappointing
Very disappointed in hotel. No amenities - no room service, no fresh towels, no j coffee, no coffee in lobby, no area map or sites of interest listed, no tv guide, parking $50 per night, casual dining closed at 9 pm.
Roberta
Roberta,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Manuel
Manuel,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Ellen
Ellen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
Elevator fail
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Disappointing Experience at Your Hotel
I am writing to express my deep disappointment following my recent stay at your hotel. Given your reputation for high standards, I had expected a much more pleasant and professional experience. Unfortunately, this was far from the case. What made this more frustrating was the lack of resolution or care during my stay. I had chosen your establishment with confidence, expecting the quality and service you promote, but what I received was simply unacceptable.
I hope you will take this feedback seriously and address the gaps in service and hospitality. Guests choose your hotel expecting excellence—not to feel overlooked or dissatisfied.
Behnam
Behnam,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Jette
Jette,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
Upgrade rooms needed
The hotel needs a major renovation. The drawers when opening came off, the bathroom was very dated and the trash can rusted. The desk chair was so worn out it was horrible. The outlets barely held your charger. The ice machine right next to us was broken with pealing paint and a bucket holding it up. For the money we spent I expected a lot more.
Rhonda
Rhonda,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Georganne
Georganne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
JUNHYUNG
JUNHYUNG,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
brittany
brittany,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Old worn inadequate bellman and maid service excellent valet ok elevators quiet and good location
Robert
Robert,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
thumbs up
Great Stay - I stay there a lot and will return
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
The front desk check in woman was very nice! Knew the history of the art work and was so accommodating.
Kim
Kim,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Escape Room 'Warwick'
Hotel is misleading ! Looks great feom the outside and the lobby area, but the rooms are very old and carpet in rooms are dirty! You would think the receptionist would know the condition of ALL rooms, i drove up feom Washington DC to be checked in late into a HORRIBLE ROOM! I WILL NEVER PATRONIZE THIS HOTEL AGAIN, and please consider many of the other area hotels in the immeadiate area. Bathroom shower looked like something out of a 'Prison Movie', rust and wallpaper was coming off the wall. I was pissed and immeadiately asked to change rooms. The room switch was easy no questions were asked which was yet another red flag--this must happen frequently at this peoperty! The room i was switched to was a bit better, but not by much! Toyally disappointed, was counting on a great stay away from home! NEVER EVER AGAIN WILL I EVER DO THIS CHAIN AGAIN! The only 'silver - lining' relayed to the trip was Dave the doorman! Other staff members were ATROCIOUS. A seasoned hotel needs a seasoned staff! Sub-par everything at this price point ! I checked in on Friday March 29th 2025
Dwarne
Dwarne,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
This place was horrible. There was a roach in the room. I paid for a city view and was advised there is no such thing. There is also no management on site on the weekend.