酒店太旧了,房间里有股味道。前台工作人员业务能力不行,check in 了20分钟,最后还刷了两次我的卡,很无语
SiJia
SiJia,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Wonderful hotel. Perfect place to regroup and rest.
Jason
Jason,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Everything is good.
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Very nice and convenient place to stay.
Bibhor
Bibhor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Michel
Michel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
The heat was controlled by a rheostat— not a thermostat. I could either make room cooler or warmer with no indication whatsoever about temperature. At night I turned to cooler but a few hour later I woke up cold. Turned to warmer and later was sweating. Went on all night with me making less dramatic changes to no avail. Hot, cold, hot, hot, etc. I thought the second night I could d better but that did not happen. Buy a $50 thermostat and replace the rheostat. It’s not my job to regulate the heat in your hotel.
Charles
Charles,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Donald
Donald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Great stay! Location and restaurant is wonderful. Friendly bar staff!
Amber
Amber,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Everything is excellent.
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
The most surprising thing about the hotel room was that the toilets were about 13 inches off the ground. They looked like toilets from a grade school. I realize the hotel is old but that’s one thing that should be changed out is to put modern tall toilets in these rooms. The toilets were very uncomfortable. I expect more from West Mark.
Veral
Veral,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Great location to stay in Fairbanks always clean comfortable rooms.
Cj
Cj,17 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 25 日
Bad stay
Beds are very uncomfortable and very old like your sleeping in a hole.
Had to go to front desk and request coffee, creamer, soap and lotion, several times, most every day.
Maid service was bad, they never supplied room and I had some things missing?
真实旅客
7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Charles
Charles,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Adequate for short term
Location of the property is great. Easy & convenient to get to downtown Fairbanks. Nothing seemed to be more than 10 minutes away.
Front door is locked after 10 pm. Ordinarily not an issue. But with one desk clerk & most flights arriving late at night, it delays check in. The clerk (who was awesome) had to keep stopping to open the door for arriving guests.
The guest room was spacious but the bathroom was cramped. No exhaust fan in the bathroom. (Is this an AK thing? Another hotel in Anchorage didn’t have one either.)
The daily free breakfast is limited & not kept hot enough (scary). On Sunday (Mother’s Day), they decided there would be a charge for the same limited offerings. This should have been posted around the property & communicated upon checkin.
The hotel offers “free” WiFi. What they don’t tell you is that it won’t reach to the guest rooms (at least not the 8th floor). When I called the front desk they just wanted to keep repeating the same password to me. They did finally say come to the desk. I was able to connect from the lobby but never in the room. This prevented me from doing the work I needed to do or using my electronics for entertainment. We were also told upon checking that the tv may or may not work in the room. (It did, but with very limited channels.)
We were also informed upon checking that the property had been sold 3 weeks before. I will find a different property for return visits to Fairbanks.
Kimberly
Kimberly,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Pollyanna
Pollyanna,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Therese
Therese,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
A good hotel with a reasonable price
They gave me a nice room on the top floor, but there was an issue with the air conditioning throughout the upper floors, and the Wi-Fi didn’t work in that room. It was a bit frustrating at first, but the staff were extremely friendly and helpful, and eventually found me a room that worked well.