facility is run down and outdated. Outdoor pool was not heated and no towels. Indoor pool was cold but doable, full of sand and nothing wiped down. hot tub was also full of sand, no jets working and full of kids. no monitoring. bathrooms were out the door and up the steps so you can imagine where the little ones were peeing! sat at the outdoor bar for several hours watching the kitchen staff and servers. there was no system for getting the food out hot. we saw food sitting for 20 minutes before that server came back from an errand even though there were 3 other servers standing and waiting for their food. we waited over an hour for chicken nachos. it came out immediately after we asked about it the 3rd time. it was simply chips drenched in queso and topped with stringy chicken. we had to ask for sour cream and some salsa in order to make it edible. It appears the new ownership may be letting it go and possibly has other plans for that property I was totally shocked at how bad it was and will not be visiting that property in the future. Big disappointment!!!
hope
hope,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Genevieve
Genevieve,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Not very friendly at front desk check in.
Too many people in restaurant that didn’t know what they were doing.
Julie
Julie,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Horrible, don’t do it !
Found a black bug in our bed. I showed it to the front desk and he said it was a bed bug. After a while they found a room on a different floor for us. The first thing my daughter did was to pull the sheets back and there was another black bug in that bed. When I showed them that picture I got told they looked in the room and there was nothing in the bed. 2 rooms on different floors had bugs in it. Was the nicest place around, now it’s poorly taken care and has terrible management.
Joe
Joe,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Conner
Family Reunion gathering. Staff was very accommodating. Only drawback was avoiding the Geese poop.
Conner
Conner,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Hotel is extremely run down and dirty. We didn’t get to enjoy the amenities but they looked nice. The sleeping arrangements themselves were pretty gross though.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
Great location. Love the lake access but since our last stay about 5 years ago- looks tired and worn inside/ hallways dark/ room has some issues/ restaurant only open for breakfast.
Staff was great. Outside bar grill nice but got busy and they couldn’t keep up with orders -long long wait for food/ drinks
Mary Jo
Mary Jo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Room was clean & front desk staff was awesome. Bar food was “meh”. We were bummed by the Waterparks lack of hours open.
Jenifer
Jenifer,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
The hotel was clean, but could use some updating.
Melane
Melane,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Jane
Jane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Dave
Dave,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Needs update
Kirk
Kirk,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Waterpark could use some updates but we had a fun time regardless. Beds were very firm which I wasn't a fan of but some people prefer that. Room fridge was AMAZING the fridge was cold and the freezer worked well! All the staff was very helpful and extremely kind. Overall great place to stay with kids on a budget.
Ericka
Ericka,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Great time to go before summer season is in full swing.
Debby
Debby,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Whitney
Whitney,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
It served its purpose of a weekend away but the resort is very outdated. Hallways are dark and my children said creepy. The location on the lake was the best part.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Sad that it is no longer the place to stay.
I have not been to this resort for 8 years. Used to go at least two times a year and was always pleased. Let me tell you - this place has changed - and not in a good way. The resort is so dated. The amenities are dated. It is not well run - and it shows. The potential to be what it was before is there - but with so many other options - that are well maintained - I do not believe we will be back.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Nice enough condition for an obviously older facility. We had a nice balcony and view from our room. But a rather strange operating environment. Our check-in gal was definitely not friendly, and I've never been at a hotel that didn't have coffee available. We had to drive into town for breakfast & coffee or water both days we were here. Seems really strange when we're staying at a "resort."
Plus, we arranged for a slightly late checkout of noon (you had to pay extra if you wanted a 1:00 or 2:00 check out). I literally had somebody at my door at 11:59, wondering what I was planning on doing. I told her I was leaving at noon and she looks at her watch and back at me with a smirk, like "what are you waiting for?" Very strange, and not exactly hospitable. Not a place I will come back to.