My first room had no cable service or working toilet. My second room had a big hole in the bathroom ceiling over the toilet and the sink drained too slowly. The wash room had one working machine the other left my clothes soaked and drained the water. The rooms were fairly clean but the second may not have had clean bed sheets. The stay was fine and a few places to eat or purchase small items were close.
Merari
Merari,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
I try again to stay in the same hotel to see if going to be better this time but it wasn't it's the same nothing changes, I am going to try and others places sorry
Ana
Ana,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
The 5* ratings are way off. But it was very cheap and close to the airport. It was clean with a disturbing amount of cleaner fluid smell in the air. Almost toxic. But what do you want for $50?
Johannes
Johannes,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
Room stinks bad and got in late guy was sleeping to let us in .
Adam
Adam,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
The bathroom commode was moving like about to fall. Not enough lights.. I could feel the dirt on the floor. AC was noisy.
Nasir
Nasir,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Martel
Martel,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Good value, bed, location, shower.
The night Reception lady was very helpful - and another staff member in the morning helped me get a Lyft to the bus station.
The morning Reception woman didnt seem interested in assisting me - too 'busy' with her own phone.
LORRAINE
LORRAINE,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Overcl charged me.
I stayed there for about 2 weeks, and it is ok. The price is low, so don't have high expectations. The only problem was after 2 weeks they charged me $10 for a towel. They said I destroyed a towel. That is crazy and to charge me $10? Nothing in that room was worth $10.
Steven
Steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Pasable únicamente
El hotel cumple únicamente con lo básico para dormir, terrible su Wifi, nunca pude conectarme, el “desayuno”…una burla, NO llega ni a Continental, pero bueno, por el precio y la ubicación, pasa.
Paulina
Paulina,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Jayda
Jayda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
OK GREAT STAFF
The upside to this hotel stay is that the Wi-Fi was very good but the downside which was a serious one for me is that they hardly had any rooms that had a bathtub which means those of us with back problems that need a hot water soak will have a problem getting a room with a bathtub. The majority of the rooms are shower only with maybe only one or two having shower tub combination and those rooms are usually occupied. If you're a person that don't mind just having a shower this would be a nice day and it's close to the airport.
Kibwe
Kibwe,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 16 日
Not a desirable experience
I needed a room after being stranded in the airport. Options were limited. With that said, the staff was not unkind at all but definitely not what I would call friendly or welcoming. Some furniture had been upgraded, but had more of a dorm furniture vibe. No other upgrades appear to have been implemented in a couple decades. The building is quite dilapidated. I should’ve just slept on the airport floor & saved my money.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 15 日
Not a nice place
This place was awful! From the minute i walked in i noticed it was dayed, and paint peeling from recepton. In the room, the beds were really hard. In the bathroom, a towel holder was being held up with scotch tape and the best thing...roaches in the room!! The whole place need a makeover amd to be treated for pests.
Angelica
Angelica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Last minute hotel accommodation rescue...
It was an awesome experience, thank you.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 11 日
Very disappointing
Hotel is pretty run down, shuttle wasn't operating when we arrived at Houston airport so had to find our own way to get to hotel, then the lift wasn't working, our room has old furniture and single glazed windows so we heard the outside traffic all night. Breakfast was very basic and not much food or choice. Staff wasn't helpful when we arrived and asked for a shuttle.
Iveta
Iveta,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
Marsha
Marsha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Emily
Emily,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 8 日
Worst experience
This hotel was one of the worst experiences I’ve had in years. The only person at the front desk took almost an hour to give me my room key because she was working alone, and on top of that, there were no rooms available initially. When I finally got my room, a loud argument broke out next door with shouting that made it impossible for me to sleep
Indira
Indira,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Dongwon
Dongwon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Terrible service
I booked through Hotels.com. When I got to the property I was told that if I "booked within the last 2 hours there would be no room available." The front desk agent was not helpful. She said it was the airline's fault for cancelling flights. If Hotels.com has a contract with this hotel to book a property that is not available, then the Hotel should cancel the contract instead of blaming the customers.