The hotel is in a good location with NCP parking nearby, the hotel itself is good however there was a lot of things that made it a disappointment, our room was opposite the stairs and lift, and while the doors are supposed to be soundproof we could hear people coming and going through the evening, night and early morning.
The room coffee bags supplied are a terrible idea you have to put them In boiling water stirring for 3 to 4 minutes, this produces a below average tepid cup of coffee and that is if you take it black and absolutely cold with the refrigerated milk added, also the cans of water taste terrible and again who thought this was a good idea, there is quirky and being ridiculous.
The food selection in the restaurant was poor especially if you are vegetarian or vegan, luckily Chester is full of top quality restaurants to eat at.
Finally, we had to go and collect our own gowns and slippers from reception that should Have been supplied in the room.
We have stayed in several hotel indigo hotels and this does appear to be in our opinion one of the worst!