I felt a bit ignored by the front desk person when I checked out. She asked how our night was and I told her I could hear my neighbor well into the morning talking and watching tv. The walls were thin in that regard. Our bed was so uncomfortable. There was dust all over the room and food and wine from previous person in the fridge still. Overall sanitary but just stuff that seemed over looked. When I told the front desk person, after being ignored for several minutes by 3 people, including what seemed to be a supervisor, she just said she was “sorry to hear” but no more asking or talking about fixing it…just poor service. Especially when it’s a place with a reputation like Sheraton.
Jared
Jared,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Brittney
Brittney,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Billy
Billy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
First room was really gross. I had to personally clean it and ask for a room change. The walls are really thin too so we heard guests from the room next door. We also received an email stating hot water would be out for a few hours but thankfully it came back on.
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Excellent location in Indianapolis.
Convenient location for upscale shopping and many choices for breakfast, lunch, and dinner.
Frank
Frank,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
The staff at the front desk were amazing! A young girl and a man, the bartender she was a wonderful person and very professional and polite
Nicholaus
Nicholaus,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Beautiful hotel on the Northside
Very comfortable stay