Right in the centre of the old town, where there were plenty of great bars and puzzerias to choose from.
The staff were exemplary; really helpful and made us feel very welcome.
I would definitely recommend Relais to snyone visiting Naples
richard
richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 15 日
Chambre propre, personnel sympathique et arrangeant, parle plusieurs langues. Situation geographique en plein coeur du quartier historique.
Marion
Marion,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Evelina
Evelina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 25 日
Excellent staff very nice and helpful, give it a try the room is renovated suite located in a great central located 17 century building .
Buell
Buell,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Great location with loads of restaurants and shops right outside the door. The staff was very helpful and friendly, and our room was large and clean. We would definitely stay again.
Sharon
Sharon,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 4 日
A good property, close to many of the tourist sites in the historic center. However, the elevator is a real pain. You need to have 50cents to use it during day times and parts of saturdays. It’s free after 9pm and on Sundays. Having coins on hand at all times is inconvenient. The elevator is also incredibly slow, so if it’s in use you will wait a long time. However the staff were very nice and overall it’s still a good property, if only they could replace the elevator with something more modern.
Shamika
Shamika,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 24 日
EVERYTHING WAS TOP NOTCH!! SIMPLY WONDERFUL!!! THE STAFF WAS EXTREMELY SUPPORTIVE AND HELP ME NAVIGATE WITH MY FIRST VISIT TO NAPOLI… THANK YOU TO BOTH SYLVIA AND MATEO…. They are so relaxed and confident with knowing how to treat and serve their guests!!! So Impressed with my stay and my room….
David
David,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 11 月 16 日
Not as described. Property is on the top floor of an apartment complex. No signs for the hotel, we checked out two days early
Vincent
Vincent,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 7 日
Chambre très propre, très calme grace aà l’emplacement en arrière cour.
Marlon
Marlon,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Mateo GREAT JOB in the front desk
Luis
Luis,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 5 日
We very much enjoyed our stay. Staff was so nice and helpful during our entire stay, they made everything so easy for us. The room was very nice and in a great location. Would highly recommend.
Craig
Craig,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Tout était ok et personnels très agréables
Damien
Damien,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Good
David
David,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 10 月 18 日
We only stayed for one night
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
collin
collin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Tudo dentro do esperado
Clever
Clever,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Excellent location in the middle of old town with a bustling piazza on the doorstep BUT is hidden behind so very quiet.
Lovely rooftop to enjoy a beer and watch the sunset on Vesuvius.
The Underground Tour is close by and v enjoyable along with every type of food and drink
Dale
Dale,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 13 日
Our daughter uses a wheelchair and we did not know the elevator requires coins each use (up and down) and is difficult so some coins disappeared and it was stressful. Staff seem well intentioned but left for the night without leaving us bedding/pillow/sheets for the pull out bed which was very problematic. Very good location in old town but overall I would never stay again.
PENNY
PENNY,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Staff, Mateo was very sweet, kind and helpful. He helped with all our questions and was always intouch with us to ensure we were looked after. He made our stay most enjoyable. The room was unique.
Alida
Alida,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Yamiliz
Yamiliz,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 6 日
I really enjoyed this place as the last stop on my trip through Italy. The room was very sharp looking and came with many extras that made my relaxing evening that more enjoyable. The tub was great to soak in while enjoying a bottle of wine and the room came with an ice machine to help chill your beverages. The rooftop was amazing with a great view to relax in the evenings and is available to use 24/7 so you can get up early to watch the sun rise as well. The rooftop hot tub was not functional yet I never realized there was one until I was up there so it didn’t matter to me. Tons of cafes, restaurants, and shops in the area to enjoy. Staff were welcoming and friendly. I would definitely stay here again if I ever come back to Naples.
Jeremy
Jeremy,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 3 日
Courtney
Courtney,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 2 日
Staff was incredibly nice and helpful.
Kimberly
Kimberly,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 1 日
The room was nice inside but there was no staff on premises when we arrived around 3:30pm. We were sent a code to get into the hotel. Hotel was on 4th floor with note the elevator required. .50 coins to operate but was free on Sunday which is when we arrived. The building is in the historic district with original Roman era cobblestone streets. A lot of graffiti on all walls takes away the historic value as well as potential beauty of the area. We were there only one night. Communication with staff was by text via WhatsApp and were helpful arranging a taxi for early departure to airport. Lots of shops and restaurants nearby.
Gretchen
Gretchen,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 30 日
The hotel is centrally located in the old town. Very easy access to restaurants and cafes.
Hotel is situated right in the middle of street market district - there are hundreds of shops selling naples touristy items all around. Very busy area! Naples is generally quite dirty and looks quite intimidating when you first arrive but it is safe as long as you follow guidelines to not get pickpocketed in a crowd. We walked around day and night with no problems. Hotel is in a secured courtyard off the main shopping street. Taxi will drop you a couple minutes walk away ( no cars allowed in that street) Once inside the hotel is really clean and new and quiet! The rooftop terrace is nice to have a look out over Naples. Staff are extremely helpful and constantly trying to please. Bed very confortable! We loved our stay here.