Hello,
I recently stayed at your hotel, and I wanted to share some feedback about my experience. Upon check-in, we were not provided with any information regarding amenities or services, which made it a bit challenging to fully enjoy our stay. Additionally, we were surprised by the extra charge for parking, which was not clearly communicated in advance.
Unfortunately, due to these concerns, we do not plan on returning to the hotel in the future. I wanted to kindly share this feedback in hopes it might be helpful for improving future guest experiences.
Thank you for your attention to this matter.